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Mrs Kirsty

30 September 2013, 06:21

  • 1 Review
  • GB

Verified

quick service, helpful staff, great quality products

I have ordered many times from this company and must say every time they have impressed me. The order confirmation email comes through fast and I think every time my order has been shipped the next day. Delivery is quick too. Only once did I receive the wrong shade of blue sugar paste but when I emailed the company late at night I received a reply straight away and the next day my money was refunded. excellent customer service, every time I have phoned the staff have been so lovely and do their best for you. The products are also high quality and priced reasonably. Brilliant and I would recommend to everyone!

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Mrs Karen

12 September 2013, 21:14

  • 1 Review
  • FR

Verified

efficient, speedy, polite

extremely quick with e-mails, arrived in France within 3 working days, some colours a bit different than labels show but they are still great, we will order again without a doubt, thanks

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Mr Paul

10 September 2013, 18:47

  • 1 Review
  • GB

Verified

Super quick delivery. Quality products.

I needed some last minute cake supplies in super quick time. You guys really helped me out of a jam. Everything well packaged and next day delivery was just that.

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Miss Rachael

07 September 2013, 05:42

  • 1 Review
  • GB

Verified

Perfect!!

Cake Decorating Supplies were really helpful and had fast delivery. I would reccomend them to any friend and use them again! Thank you!!

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Miss Elaine

05 September 2013, 21:05

  • 1 Review
  • GB

Verified

Excellent service

Was surprised at how well packed the goods were and how quickly they were dispatched. Will be ordering from here again. Web site is well planned and easy to use.

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Mrs precious

03 September 2013, 23:01

  • 1 Review
  • GB

Verified

Pricey Quick!

I got my order quickly which I really appreciate but it was quite expensive. Would have liked to have another option if delivery that was inexpensive. This is worth looking into. Thanks

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Jayne

01 September 2013, 01:10

  • 1 Review
  • GB

Verified

Customer service second to none

The test of a great online shop is really when things DON'T go to plan. I ordered, among other things, two Wilton muffin tins. My parcel arrived promptly, everything was packaged beautifully, but there was a manufacturing flaw in one of the tins. My telephone call to report this was dealt with in a friendly and efficient manner, and the problem rectified quickly by sending out a replacement. The follow up emails were similarly professional and courteous. All in all, I was made to feel like a valued customer, and not just a number. All this, plus competitive prices on quality goods. I shall shop here again.

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Mrs Sarah

28 August 2013, 03:20

  • 1 Review
  • GB

Verified

Excellent

I would have no hesitation in recommending this company to anyone. I received excellent service and the delivery of my goods was extremely fast. Thank you.

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Caroline Charlton

27 August 2013, 22:19

  • 1 Review
  • GB

Verified

Very good

Item was just what a needed. Prompt delivery was much appreciated. Many thanks

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Mrs Joanne

27 August 2013, 19:47

  • 1 Review
  • GB

Verified

Good choice of products with efficient service - would recommend

I wanted to make some Dalek cupcakes for my son's bday but didn't want the expense of the proper stuff from lakeland. Here I could order cupcake cases in a variety of colours (picking and mixing) and get good colouring that actually makes the colours it says. Unfortunately no large silver balls to add the finishing touch but then nowhere's perfect! The prices were competitive and the items came within a couple of days with emails providing info as to what was happening with my order. Will certainly use this company again. :)