First time buyer
It was my first time purchasing on the site and I'm quite impressed. Delivery time was kept and communication was in check. I'm definitely going to buy again.
Excellent service & products
Highest quality products and very quick delivery. Highly recommend
It's a fake
It's a fake, doesn't even last 1 hour
Great perfume even better price!
Great perfume as real as the original..The test was to let friends and family guess which was the expensive perfume and which was the 60% less one. They literally could not tell
Received my refund amount
I had cancelled my order and received a cancellation confirmation from fragrance deliver. I wrote to them and contacted them on WhatsApp. They refunded my amount after 2 weeks. I didn’t use the product so can’t comment on that but the business seems genuine since they have returned my money.
I love my bag
I love my bag, it is elegant and a great size. Thank you again for excellent service!
Chanel bag
Quick delivery. Product as advertised.
I ordered a bag they did not have in stock they gave me less option but they failing to refund me they told me they were having family funeral until today
Unprofessional they can't separate business and personal
Item out of stock
I did not receive delivery due to order being out of stock... I'm still awaiting refund and fr fragrance to cancel my payflex payment plan on their side Regards Faith
Verified
Fake perfumes, fake reviews
The positive reviews on Trustpilot and on their website are as fake as the perfumes they claim are 'parallel imports'. Note that all the positive reviewers have only ever left one review - that for Fragrance Deliver SA. Their perfumes are cheap and nasty knock-offs in cheap and nasty packaging. Their refund/return policy is ludicrous - it requires fragrances to be unopened (how can one ascertain whether the fragrance is genuine or not without opening?); they reserve the right to approve or reject a refund; and they will charge a handling fee of R120 plus courier fees (by which time I may as well have spent the money purchasing a genuine product from a reputable store). When I said I would expose them on social media, I was accused of blackmail and being unprofessional. Don't waste your money. Update: 14 October 2022 In their response, Fragrance Deliver SA claim to have 'collected and sorted me out'. They neither collected, nor sorted me out, they kept denying any responsibility whatsoever. I am not 'bad-mouthing' their business (nor 'savataging' it - whatever 'savataging' is). I am merely stating an unassailable fact - that their products are not genuine parallel imports, but shabby knock-offs. And I am not alone in my experience, if one reads numerous other reviews...