Verified
Outstanding Customer Service
The team that takes care of my business at Blue Ridge is outstanding! I feel like we have worked together forever. Friendly, courteous, professional, knowledgeable...the list could go on. I can focus on other priorities because I know they are handling my insurance details. I look forward to working with them for a long time.
Verified
Gwen was great with keeping in contact…
Gwen was great with keeping in contact with me, identifying benefits to my vehicle and home insurance rates. She allowed me to take my time to make decisions, she was very helpful.
Verified
Was recognized when I walked in the…
Was recognized when I walked in the door. Got everything taken care of in a matter of minutes. Had all my options explained to me.
Verified
Trust and review
First, the agent, Greg Duffey. I had been doing business with him for some years, mostly for business health care insurance which became personal when I retired. He has a relatively low key but no nonsense approach. Secondly, our liability insurance premiums, mostly auto, were way too high and I had lost patience with the agency had been handling our insurance for decades. So finally, I asked Greg for a review and very quickly he zeroed on some gain changing issues and within 48 hours we signed on with Westfield and saved $2000 annually.
Verified
Terry is always amazing...
Terry is always amazing at taking care of all our insurance needs. He's always friendly and a pleasure to chat with. He makes me feel like a valued customer and not just another number.
Verified
The agent replied quickly to my emails…
The agent replied quickly to my emails and was courteous
Verified
a regular dealing with regular…
a regular dealing with regular people--professional, yet personable.
Verified
Great service!
Great service!
Verified
Report selling of car
Report selling of car
Verified
It's a good feeling to conduct business with a professional.
I had a very prompt professional experience with Kathleen Lively-Polk, Blue Ridge Risk Partners. I received good responses for all of my questions and feel like I can rely on this office for all my insurance needs.