Verified
Needed proof of insurance asap
Needed proof of insurance asap . Called and they said they would get right on it . Waited about 40 minutes , still no email . So I callled back and said that I was waiting at the DMV office for my email for my proof of insurance and he said oh I didn’t know that, so then he sent it right away
Verified
Professional and friendly
Alex was able to help us lower our premium and she was very thorough and professional.
Verified
Took 3 tries to get phone answered and…
Took 3 tries to get phone answered and then same , put on hold and asked to call back .
Verified
They did a great ideal with helping to…
They did a great deal with helping to get coverage.
Verified
They were able to get our proof of…
They were able to get our proof of insurance done promptly when we bought a new car recently.
Verified
I requested information and called only…
I requested information and called only to be left waiting on the phone many times - I have available a email asking to respond without a reply - I’ve been left to cancel my insurance policy for no communication and no assistance except for Terry who apologized -
Verified
personal fist rate service.
personal fist rate service.
Verified
Highly recommend!
Excellent customer service and representatives are very knowledgeable and polite!
Verified
Thank you very much Patty for such…
Thank you very much Patty for such prompt, professional and friendly assistance in this matter.
Verified
Exceptional service
Prompt and thorough. Helped guide me through the entire process. Settlement check came fast and the ease of direct deposit was an added benefit.