Verified
Always there to answer questions and…
Always there to answer questions and help with issues
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Blue Ridge vs Westfield
Blue Ridge handled the claim with their usual efficiency and professionalism. Wetsfield did well until it was routed to the total loss department which took 6 weeks to settle a very clear uncomplicated claim. Judy & Angela with Blue Ridge were great! Natalie & Lynn with Westfield did everything in their power to expedite the claim. The Westfield total loss division was the problematic department, but once Kelly was assigned it was settled quickly
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Mrs Robin got it right.
Robin my agent was just wonderful to work with. She let me know that we could save money by changing accounts. Coming to her office we were able to complete our process within minutes because of her preparations. Thank you for excellent service.
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great employees
The buckhannon office has Patty who is a great help!
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Very quick personal auto change
Very quick personal auto change
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Communication
Communication
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Great customer service
Great customer service! Friendly representatives.
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Quick response and professional…
Quick response and professional courteous staff. Thank you
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Always There for You
The people. Best agents who are always there to help.
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The guy who did our claim underpriced…
The guy who did our claim underpriced all and wanted to paint over most water damage then never told us pictures were required till they threatened to cancel us. Honest person who pays on time and this was a disgrace.