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The Larkmill

24 September 2020, 12:04

  • AU

Hollywood outcomes without the price tag!

Love, love, love. Love the facilities, love the staff, love the treatments and I love the results. Let's start with the facilities. The facilities are STUNNING and the equipment is the latest on the market. There's no shopping centre level equipment here! Next up - staff. The staff are AMAZING!! Everyone from the owners to the technicians, and the wonderful reception staff, I've never felt more comfortable and welcome. The staff are so knowledgeable, and most importantly, they're properly certified AND qualified!!!! Lastly, the treatments. I've never ever walked out if Facelab without feeling fabulous. When I first started going here my skin was flakey, I had hyperpigmentation, my pores were open and no products ever seemed to work properly. My first session with Mira and 80% of my pigmentation was gone, flakey skin was gone, pores were demonstrably smaller and my complexion was so much brighter and glowing. I've had plastic surgeons recommend specific treatments and it was the worst advice I could've been given. Mira knew those recommendations were wrong even before doing a test patch to check to see how my skin would react. I'm so glad I found Facelab before making a costly (and possibly permanent) mistake with my skin. But what I love the most is that the team at Facelab will never allow you to be (1) overtreated and looking like a plastic factory, and (2) they will refuse treatments if they believe that treatment could cause you more harm than good. I appreciate this because it demonstrates they have your best interests at heart, as opposed to just taking your money. Lastly, the accountability. The owners of Facelab stand behind their business, and they hold themselves and staff to high standards... and this shows in everything that Facelab does and represents. Even though COVID-19 has meant I've been without skin treatments for a while, I know one visit with Mira and Hillel will have me back on track like a pandemic never happened.

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Janine Byrne

19 December 2019, 14:02

  • AU

Great expectations

Didn’t know what to expect but I can honestly say that the staff listened to me on what my problem was and offered me several alternative items that would resolve my issues and gave me realistic expectations of what the procedures would achieve. All staff members were attentive and courteous Have no problems about going back

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Lara Tahos

17 December 2019, 12:57

  • AU

Great staff

Great staff, very knowledgeable and friendly.

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Toni Courtney

17 December 2019, 10:55

  • AU

Facelab is a fantastic beauty clinic

Facelab is a fantastic beauty clinic. I have been going there for sometime now. Being a more mature lady they have always been very respectful regarding what treatment I would like and have advising me in my decision. The staff are very helpful and guide me to my beauty needs. It is always a pleasure to attend the clinic.

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Evgenia Ivanova

11 December 2019, 12:38

  • AU

I did laser treatment 8 month ago with…

I did laser treatment 8 month ago with Mira. The results are absolutely great. A was fully informed about all steps of treatment, aftercare and all I could expect. She is а true professional and realy nice person

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JK

11 December 2019, 05:08

  • AU

Poor service

Had to wait an hour for my appointment.

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Lynee Mathison

10 December 2019, 18:19

  • AU

Alex and his team are great

Alex and his team are great, welcoming, friendly and informative. I have recommended both clients & friends to FACELAB. We have all enjoyed great results.

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Bianca

10 December 2019, 15:41

  • AU

Very professional and happy with my…

Very professional and happy with my results

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Amiee

10 December 2019, 12:36

  • AU

I finished my treatment plan but I…

I finished my treatment plan but I won't be returning. Nothing sinister, but I just didn't think my overall experience was worth the price I paid.

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Daniel Barbour

10 December 2019, 12:35

  • AU

I really love the facility and the…

I really love the facility and the staff, everyone is friendly warm and welcoming. Have recommended to friends and family