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Andrew D

23 October 2024, 21:30

  • GB

Conveyancing- highly recommend

Devonalds recently helped me with the purchase of my first house. The whole team was approachable and friendly. In particular Luke Williams was extremely helpful and knowledgeable and he quickly responded to the various queries we had as soon as they arose. Our purchase went through smoothly and swiftly and we really appreciated the professional service.

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Dm

08 October 2024, 17:46

  • GB

Uninterested in accepting feedback and listening to concerns

Initially felt listened to and understood. Happy with plan set out to tackle my family law matter. When I raised concern about the content of letters (extremely poor spelling/grammar), I was met with a response of “At this juncture, I am concerned that you have lost faith in our team and our firm, and I am further concerned that we are unable to meet your expectations”. This completely stonewalled and did not address my concerns which were very valid. I was forced to change firm following this

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Samuel Nicholls

20 June 2024, 00:39

  • GB

Best Solicitors (Employment)

By far, Devonalds is one of the best out there. From start to my employement, they have been courteous, welcoming, and supportive. Would definitely recommend this solicitor to anyone, including family members.

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Sam Daniel

07 April 2024, 04:42

  • GB

Very Straightforward.

We just purchased our first house and we were recommended Devonalds Solicitors, in particular, Sara Edwards' Team who handle conveyancing. They use an app that makes it really easy and convenient to check updates, and progress with your case. It's not without its issues however, we found it particularly useful. They respond quickly, and they are great in person and on the phone. As Brits we love to complain about the weather, GP receptionists, and how solicitors love to "drag their feet". We found the process super fast and we were kept in the loop the whole time. No feet were dragged. They gave us great advice when we were worried and provided us with clear options when choices needed to be made. They did an amazing job, and we are very thankful. Hopefully we won't need to buy / sell again but if we do, we know where we will go.

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kyle johnson

06 February 2024, 18:02

  • GB

Verified

Unprofessional, unwelcoming

Called three times in a coupe of days to engage a solicitor to act on my behalf. Mathew wasn't available so I left a message to call back explaining that the case is time sensitive...... no call back. I called this morning to reach Mathew and the person who answered the phone was very abrupt and not very welcoming at all. From there I was passed to someone else, who although more friendly, needed me to explain the reason for my call - this is now the third time and third person I've had to explain this to, without even speaking to a solicitor. Needless to say I'm off to someone else.

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Connor Keane

02 November 2023, 19:10

  • GB

Guys if you're going for a solicitor to…

Guys if you're going for a solicitor to buy a house I highly recommend these! It was such an easy process they are so easy to contact and talk you through everything and are super efficient I can't stress enough how easy they made it for me

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Nicola Davies

21 September 2023, 22:11

  • GB

I used Nicky for the sale of my…

I used Nicky for the sale of my property, i could not fault him. Anything i asked for was done straight away and no waiting, if he said he would get back to me he did straight away. Excellent service & thank you Nicky, would recommend.

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Joe Thompson

23 August 2023, 20:08

  • GB

Conveyancing

Easy to deal with. The app makes things a million times easier. Polite, friendly and knowledgeable solicitors will be using again

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John Thompson

14 August 2023, 23:15

  • GB

Avoid

I chose Devonalds in Bridgend because I wanted to give business to a local firm. Also I prefer to be able to drop off documents personally rather than sending things through the post. A visit to the Bridgend office is not, however, to be recommended - especially if you suffer from any chest complaints. The office reeks of damp such that it is unpleasant to spend any time in the reception area. It does raise the question how can this company care about you as a client if it doesn’t seem to care about the health of its own staff? Nobody should have to work in that literally stinking environment. Dear Devonalds bosses, wherever your HQ may be, please don’t pretend this is news to you. I wrote to you over a month ago about this matter but nothing has been done. Apologies to Luke who dealt with my recent sale. This is no reflection on your work. I thank you for passing on my concerns. How much would it cost Devonalds to buy a dehumidifier?? Too much it would seem!

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David westcott

23 May 2022, 18:21

  • GB

Anna and Nicky at the conveyancing team…

Anna and Nicky at the conveyancing team should be praised for their hard work and commitment to provide an all round excellent service that was delivered from day one to completion. We have recently sold two properties using Devonalds and always felt that everyone went above and beyond to ensure we received a personalised process. At a time when customer service is lacking in many parts of our society it was a pleasure to know that we could get regular updates, every phone call would get a reply and nothing was ever too much ! We would recommend Devonalds Solicitors without any hesitation.