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trustpilot

15 April 2014, 01:50

  • 1 Review
  • GR

Verified

Focalprice is fraud

I bought a Lenovo K900 valued 350 USD and they sent me a fake tracking number. When I started complaining, the told that the are going to resent it or refund me. Until now nothing happened. Unfortunately, I closed the paypal dispute so I can not claim my money back. Bottom line. Even if you had bought in the past some products from Focalprice and the sent them well, DO NO BUY FROM THEM AGAIN. It is more than probable that they will stole your money. AND NEVER CLOSE PAYPAL DISPUTE.

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Todd Mercer

08 April 2014, 19:02

  • 1 Review
  • US

Verified

Not fast sevice and was sent the wrong item, customer service is slow to reply and not addressing the problem.

Ordered Bluetooth receiver, received an obsolete wifi adapter, not even close to what I paid for. No customer service reply the entire first day, only when I started a Paypal claim did I receive an off subject reply. I would not recommend this website to anyone, especially after searching and finding many other customers having the same issues with them. It's a bit odd for them to have a specific complaint form on their site to complain about receiving the wrong item. Sounds like they send you some junk for one reason or another, but don't expct anything from this chinese site in a timely manner.

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Goran Hristovski

21 March 2014, 15:18

  • 1 Review
  • MK

Verified

Junk of website

Never buy from this website Focalprice Because when you buy if you get what you pay when you open it you will see that you sent something different and in most cases non-functional. When you complain as I ordered a modem when visiting modem arrived two and a half months I saw that the modem is Chinese and not with those specifications for which I asked before I buy and I confirmed positive When I complained I wrote Imagine if I found someone who understands Chinese and who understands the modems that can tell you what audacious mocking their customers just to mention modem is not cheap $ 33 I repeat do not buy this junk our website name to mention

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julie

21 March 2014, 12:22

  • 1 Review
  • CN

Verified

focalprice.com I like it

Bought a cellphone from focalprice last month,it arrived today.Everything seems perfect and fast.

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Fransheska

19 March 2014, 08:19

  • 1 Review
  • SV

Verified

From my experience I highly recommend.

My experience with FocalPrice has been excellent, My last order was a cell phone Dual Sim, They have improved the speed of delivery and product quality is quite acceptable. Communication with the customer service has been clear and respond quickly to my questions. What I like best about Focalprice are their low prices on electronics. Among my orders I purchased cell phone chargers, several cell phones, tablets, projectors, antennas, headsets, bluetooth and I can not fault the quality. The relationship with customers is very good, they send many promotions and coupons to buy all kinds of products. From my experience I highly recommend.

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Hadis Nogo

19 March 2014, 04:08

  • 1 Review
  • BA

Verified

not satisfied

I write this review for WSdeal that is wholesale site of focalprice. I order some things from them, they come after month and more and some product are not delivered at all, some off them are not complete or not as the described in sellers product site, and the product that are delivered and complete are poor quality. They refund me money for product that they didn't deliver because they are out of stock but after I post request, they should do that right away when they ship goods, not keeping my money for goods that they can't deliver and refund it to me after more than a month, I could order that items anywhere not wait one month so they can tell me it's OUT OF STOCK.

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Javier González

19 March 2014, 03:42

  • 1 Review
  • ES

Verified

You can trust them

I have already bought some things from focalprice. The first one, some time ago, was a clone of the first iphone, and by that time it was not a good idea to buy a chinese phone. I have bought some other little things, without problems. The last one did never arrived. I do not really know where the problem was, if by focalprice, the supplier or at the delivery. Anyway they refound my money back. And they were always there, with an answer at least the day after.

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Emile Theunissen

17 March 2014, 20:59

  • 3 Reviews
  • NL

Verified

levering

Ik vind dit een van de slechtste on line shops, heb in december een horloge besteld en deze is nu 3 maanden later nog steeds niet bezorgd.

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Leo

13 March 2014, 02:40

  • 1 Review
  • BR

Verified

Great !

I have bought few things in this site and until now everything OK, including their customer service.

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don

10 March 2014, 15:29

  • 1 Review
  • PH

Verified

So Far so Good.

Bought an item which was delivered in 2 weeks. I have nothing much to say about customer service but as far as products are concerned, you can save a lot from purchasing here.