Surprised they asked for a review on…
Surprised they asked for a review on here following survey where I gave them zero marks. Paid for a subscription service that does not work, complained and radio silence. Awful at every touchpoint
Verified
Poor customer service
I read the Somerset magazine and can't fault it. I was invited to a food event hosted by the magazine. No food options or menus were given, so I emailed to see if they could enlighten me. I received an email back telling me to contact the venue! They are the hosts, don't they know what the menu will be? If not, don't they think it might be a good idea to find out?
Verified
Oxford Mail (Newsquest) ..
Oxford Mail (Newsquest) ... What a useless website ... The email links never work & a simple operation to update payment card is a joke - gets stuck on processing ... Total rubbish
Owner of the Colchester gazette who…
Owner of the Colchester gazette who favour failed Lib Dem candidate Martin Goss over all others in news stories and remove any negative comments about him on social media yet allow comments against others to remain. Poor journalism and unethical practice
Disrespectful
THIS COMPANY ALLOWS ADVERTS FOR RANDOM GARBAGE IN THEIR VARIOUS PAPERS COVERING STORIES AND EVEN PEOPLES DEATH NOTICES !! SHOULD BE ASHAMED , ADVERTS FOR EVERYTHING, NO RESPECT WHATSOEVER !!
Scum
Look at the data this company collects about you, every single thing possible including pictures, stay well clear of this cancerous tumour of a company
Prompt and excellent response
Prompt and excellent response, efficient, thank you
Don’t waste your money, use alternative sources
90% clickbait, doesn’t accept feedback, will only speak to good feedback ignores the rest Provides inaccurate information Charges to see key news articles 90% of website is adverts so can’t read articles Subscriptions are waste of money and useless only difference is you can read anything but it’s not worth the £5.99 each month Use Wiltshire news 999 as they are not click bait, they have a few advertisements but doesn’t charge to read all articles they post everything and more, bigger following. Swindon advertiser was good before 2009 but since then it’s been going downhill and unless they change what they do I can’t see them lasting which is a shame given how long they’ve been doing newspapers for
You have clearly not read my message…
You have clearly not read my message reguarding blocked articles which I should not be getting as a subscribing customer to the Dorset Echo. All you have done is reply with a standardised e-mail and have done nothing to resolve the problem. Your customer service is appalling or you don't care. There is no wonder you are loosing subscribers.
Very happy with the guy I spoke to,he resolved the matter quickly and spoke clearly
Very happy with the