I have used DT for 2 years and spent thousands with them. My last shipment was siezed by Irish customs.. DT don't care. I get that it a risk but considering the amount of money I spent u would think they would look after loyal customers.. Just a generic email. Your better off not ordering as there no way of getting money back. One thing I don't get is that it was an post who delivered ciggs even though I paid 25 each order for DPD, also it down as gift on forms!! Seriously get your act together

Been using this company on and off for a few years now, good communication and service.

Always on time delivery,I had 1 problem that was resolved very reasonably. Very good service,thank you 😊

I've ordered tobacco four times in the last twelve months and each time my parcel has arrived within seven days so can't complain. Keep up the good work guys.

I ordered 20 pouches of Amber leaf 10 came ,I didn't take pictures of packaging that night and packaging was thrown out the next evening when I got home to email them so no refund, I was hardly that unlucky that they just made this mistake on my order so take pictures when your order is wrong.

Absolutely delighted with this company. Customer Service is excellent and Delivery is fast . I will definitely order again for my personal use . Use the insurance button if unsure

ABSOLUTELY GREAT COMPANY AND 100% PRODUCTS. BEEN USING THESE FOR YEARS NOW WITH NO PROBLEMS AT ALL. VERY GENUINE POSTED OUT VERY QUICKLY. WE ALL HAVE TO PAY THAT BIT EXTRA NOW FOR SHIPPING WITH BREXIT ETC. NO POINT IN COMPLAINING AS ITS STILL CHEAP TO UK PRICES. VERY HAPPY WITH YOUR SERVICE. MUCH APPRECIATED AND THANKYOU . 👍👍👍⭐⭐⭐⭐⭐

I am probably at my tenth bulk order with this company, which has always delivered nothing but EXCELLENCY! Fast 3-4 days shipping time or even less, neat discreet packaging (with polystyrene packing chips, invoice and a free lighter!), great comms and of course price which is the main benefit for me where I live. I see some angry reviewers from post-Brexit UK.... typical British, first you leave the EU then complain that there are 'customs'. lol.

Used to be a seemless experience. Recently had a some cigs seized by border force (the order was also missing items). They agreed to send out the missing items + the existing order that was seized, only to find out from border force (yes they seized the 2nd one too) that infact they only sent out part of the missing order. Got in touch with them and got told they will send a letter to border force, which will only help them and put ke under investigation for buying cigarettes 🤷‍♂️. Typical dutch customer service - once they have your money the service provided is very poor

I was trying to hold back from writing a bad review as my pack of tabacco was held by customs months ago, I know smoking is a bad habit but I don't have much money to buy that's why I thought buying from this site would be beneficial My tabacco was held and all dutch tobacconist could offer was for me to order again but pay delivery fee only (only to me is alot of money). I feel wronged that I wasn't warned that this could happen and I wish this could be resolved in a better way than attempted