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Malachi

07 April 2020, 18:38

  • US

Excellent service!

Excellent service!

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Josh

12 March 2020, 03:45

  • US

Great customer service

Great customer service and very convenient and (relatively) cheap option compared to getting blood work done. I ordered a Celiac test, but when I took it, I couldn't get enough blood to come out. They promptly responded to my requests and sent me a new test for free with extra prickers to make sure I could get enough blood. The results came quickly as well. Definitely would recommend, and the customer service I experienced went way beyond my expectations.

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Andrea Hill

30 January 2020, 00:10

  • IN

Had a good experience

Had a good experience, a bit costly but good service

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Amber

29 January 2020, 10:38

  • US

This test was super easy, highly recommend

This test was super easy and convenient, it took me only a matter of minutes to complete and then mail it back in. Within a week I was emailed my results. Their customer service was AMAZING and they were so quick to get back with me on my questions. I was so happy to get some answers on my stomach issues I’ve had for years. Thank you Imaware!!

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Sandra

20 January 2020, 03:47

  • US

imaware resolved an issue with Amazon

I originally ordered a kit through Amazon. It was missing some parts. Imaware rectified the situation quickly and sent me a new kit for free.

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Thomas

19 January 2020, 04:43

  • US

Happy this available to consumers

Despite a problem logging in to register a test, Customer support worked in a timely manner and the problem was resolved. I’m happy to be able to monitor my health without jumping through hoops and begging the doctor to do a test.

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Jordan

16 January 2020, 08:11

  • US

Great service and results

Great service and results. I needed additional lancets and they quickly sent me them.

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Anonymous

16 January 2020, 07:25

  • US

Ingenious solution for health screening & monitoring at my fingertips!

At home screening tests are exactly what I needed for managing a chronic condition, and this company is delivering solutions reliably and with world-class customer service. I'm grateful to Jani and all those who have made this quality product possible for our proactive health management needs.

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John Yearwood

16 January 2020, 06:16

  • US

The first test was inconclusive but got replacement for free

The first test was inconclusive, so they sent me a second test for free, I’m glad to see they made sure I got my results and stand behind their products.

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Duane Davis

16 January 2020, 03:45

  • US

The test was quick with easy to follow…

The test was quick with easy to follow instructions. Results were available in about 10 days and were both thorough and easy to follow.