Excellent service!
Excellent service!
Great customer service
Great customer service and very convenient and (relatively) cheap option compared to getting blood work done. I ordered a Celiac test, but when I took it, I couldn't get enough blood to come out. They promptly responded to my requests and sent me a new test for free with extra prickers to make sure I could get enough blood. The results came quickly as well. Definitely would recommend, and the customer service I experienced went way beyond my expectations.
Had a good experience
Had a good experience, a bit costly but good service
This test was super easy, highly recommend
This test was super easy and convenient, it took me only a matter of minutes to complete and then mail it back in. Within a week I was emailed my results. Their customer service was AMAZING and they were so quick to get back with me on my questions. I was so happy to get some answers on my stomach issues I’ve had for years. Thank you Imaware!!
imaware resolved an issue with Amazon
I originally ordered a kit through Amazon. It was missing some parts. Imaware rectified the situation quickly and sent me a new kit for free.
Happy this available to consumers
Despite a problem logging in to register a test, Customer support worked in a timely manner and the problem was resolved. I’m happy to be able to monitor my health without jumping through hoops and begging the doctor to do a test.
Great service and results
Great service and results. I needed additional lancets and they quickly sent me them.
Ingenious solution for health screening & monitoring at my fingertips!
At home screening tests are exactly what I needed for managing a chronic condition, and this company is delivering solutions reliably and with world-class customer service. I'm grateful to Jani and all those who have made this quality product possible for our proactive health management needs.
The first test was inconclusive but got replacement for free
The first test was inconclusive, so they sent me a second test for free, I’m glad to see they made sure I got my results and stand behind their products.
The test was quick with easy to follow…
The test was quick with easy to follow instructions. Results were available in about 10 days and were both thorough and easy to follow.