Will never use Hipages again. They do not allow you to leave negative feedback on contractors. This was a roof restoration where they charged my auntie aged 82 $3,800 for ridge repairs and didn't even clean the lichen off them. They used an inferior product than they quoted and replaced 2 tiles after quoting for 20-30. No safety rails even though included in the quote.

Very fast reactions and good quality tradies who respond well.

I recently hired Roy from Lux Painting Pty Ltd via Hi Pages to paint several interior areas of our new house. He did an excellent job. His attention to detail was exceptional so much so we have hired again him for a new job.

Have twice now had 2 awful tradies that i hired through here. One time the person stole money. Took deposit and never returned to finish job. The previous time the tradie did a pathetic job and damaged my property. Have had to go to vcat for both. Have since learned that hipages does not publish negative feedback. Only positive. Massive failure. You are complicit in people being ripped off by not sharing the negative feedback aswell!

They only post positive reviews of their tradespeople, and say they’re not a review site if customers are unhappy and want a true review that lists issues they’ve had. Refused to do anything even though they were told one tradesperson was threatening and intimidating towards a female customer. Basically the attitude was *too bad, not our problem.

As soon as my details were posted I had at least four tradies call me within 5 seconds. No joke! Now that's a lot to choose from! A great platform to find what I need hassle free, within minutes at great prices! No wonder I keep coming back! Thank you team. Rosa

I regrettably used a company named All Fine Carpentry to extend our deck. They botched a very simple extension and I found the installer unreasonable, argumentive and aggressive. He blamed everyone else but himself and took no responsiblity for his very poor workmanship. I felt compelled to use a different installer who I also found at Hipages. I'm very satisfied with the result although it was at an extra cost of $3,800 My advice do not use All Fine Carpentry even though he quotes at a low price, Cheap and nasty.

Immediate response from your team

I'm using Hipages for a few months. I'm using it to find right tradies for the renovation of our house. I was looking at the rates of tradies and the comments of people to find out which one is the right person. Then little by little I realized that some of the tradies I'm hiring are not as good as what it seems on hipage. They did bad mistakes which cost us more money. Until for one of them I decided to leave a feedback and tell the story to prevent others do the same mistake and hire them. But my feedback didn't publish, I contacted their customer service to realized what's going on. This is their response: "I can confirm we received your feedback and we are disappointed about your experience. As hipages is not a review site, we, therefore, do not publish negative reviews." That's interesting and scary because they are publishing only good reviews!!! Do you recommend such a page to anyone now? Do you trust to use it anymore? The reason behind this is that hipage only get paid by the tradies. So that makes sense to be at their side.

As soon as I posted the ad ,I got two calls from the tradesman, unfortunately both tradesman fail to email me a writen quotation for the job.