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Jocelyn Keir

24 March 2016, 13:44

  • 1 Review
  • AU

Verified

Above and beyond service of excellence

Samantha was engaging .. Extremely Helpful .. Respectful and professional right from the first contact .. She kept in touch every step of the way and made stepping through the process an absolute breeze . On the day of signing Samantha went out of her way to meet me away from the office and ensure I was happy and comfortable with the jargon and complete understanding of the terms of the agreement . An absolute pleasure to work with as a customer of the service and would highly recommend herself and click loans to anyone considering finance or refinance. Thank you once again Samantha, the company are lucky to have found you .

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Janelle Burns

19 March 2016, 09:47

  • 1 Review
  • AU

Verified

Excellent customer service. Very happy customers.

Would highly recommend to anyone. Our loan was quite complex & could have easily been put in the too hard basket. My husband & I are self employed & this bank were the only ones interested in helping us. They went above & beyond my expectations. You really don't get service like this anymore. I'm very impressed.

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Des Hartman

16 March 2016, 13:31

  • 1 Review
  • AU

Verified

Good on-line experience

I really liked that the process was all on-line and the interactive messaging is a really good idea. You can see what is there, what is missing, etc. Would definitely recommend ClickLoans.

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Leah &

14 March 2016, 14:34

  • 1 Review
  • AU

Verified

Great rate & service, quick & easy online application~Highly recommend

We refinanced our home loan through Click and Sarah was amazing. The time frame from start to finish was very reasonable and Sarah kept us informed and followed through with any requests we had in a timely manner. I have recommended Click to my friends and family and would recommend Click to anyone who wants a hassle free loan experience. Thanks Sarah for making this an easy transaction and adding that personal touch. Keep up the great work

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Naomi

10 March 2016, 06:35

  • 1 Review
  • AU

Verified

Great rate and service

Worked really well for us. Staff all helped to get everything through smoothly and efficiently. With the rates it's hard to beat.

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Piroska

09 March 2016, 13:13

  • 1 Review
  • AU

Verified

Great service, fast processing, and an easy online application

We used ClickLoans for our first mortgage to buy an apartment. The online application was very easy and the customer service was great. Our account manager was on top of everything the whole way - especially when the timing was tight. I would definitely recommend them.

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Peter Pollard

09 March 2016, 08:58

  • 1 Review
  • AU

Verified

Great service

We received fast efficient online service from friendly staff. Any delays were largely down to us organizing the rquired paperwork. Once the loan had been approved, I found the paperwork involved in taking up the loan voluminous and complex but this may be the case for any online only lender.

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mel

29 February 2016, 15:49

  • 1 Review
  • AU

Verified

So helpful would highly recommend

Simon was amazing. He helped me the whole time and always kept me informed. Would recommend them to family n friends. thanks click loans and most importantly to simon. He def looks after people and is so good in what he does

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Peter Cordell

29 February 2016, 11:03

  • 1 Review
  • AU

Verified

online convenience

The process of starting the application was simple and easy. The follow up conversations were informative and importantly there was never any pressure applied to make decisions. The time frame from start to finish was very reasonable - the only frustration was my original lender taking so long to settle. I would recommend click to anyone who wants a hassle free loan experience.

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Narid Bunnag

29 February 2016, 08:32

  • 1 Review
  • AU

Verified

Disappointed with Clickloans

Their policies are great. But very bad staffs. I faced very bad situations because of the loan approval team.