Verified
Above and beyond service of excellence
Samantha was engaging .. Extremely Helpful .. Respectful and professional right from the first contact .. She kept in touch every step of the way and made stepping through the process an absolute breeze . On the day of signing Samantha went out of her way to meet me away from the office and ensure I was happy and comfortable with the jargon and complete understanding of the terms of the agreement . An absolute pleasure to work with as a customer of the service and would highly recommend herself and click loans to anyone considering finance or refinance. Thank you once again Samantha, the company are lucky to have found you .
Verified
Excellent customer service. Very happy customers.
Would highly recommend to anyone. Our loan was quite complex & could have easily been put in the too hard basket. My husband & I are self employed & this bank were the only ones interested in helping us. They went above & beyond my expectations. You really don't get service like this anymore. I'm very impressed.
Verified
Good on-line experience
I really liked that the process was all on-line and the interactive messaging is a really good idea. You can see what is there, what is missing, etc. Would definitely recommend ClickLoans.
Verified
Great rate & service, quick & easy online application~Highly recommend
We refinanced our home loan through Click and Sarah was amazing. The time frame from start to finish was very reasonable and Sarah kept us informed and followed through with any requests we had in a timely manner. I have recommended Click to my friends and family and would recommend Click to anyone who wants a hassle free loan experience. Thanks Sarah for making this an easy transaction and adding that personal touch. Keep up the great work
Verified
Great rate and service
Worked really well for us. Staff all helped to get everything through smoothly and efficiently. With the rates it's hard to beat.
Verified
Great service, fast processing, and an easy online application
We used ClickLoans for our first mortgage to buy an apartment. The online application was very easy and the customer service was great. Our account manager was on top of everything the whole way - especially when the timing was tight. I would definitely recommend them.
Verified
Great service
We received fast efficient online service from friendly staff. Any delays were largely down to us organizing the rquired paperwork. Once the loan had been approved, I found the paperwork involved in taking up the loan voluminous and complex but this may be the case for any online only lender.
Verified
So helpful would highly recommend
Simon was amazing. He helped me the whole time and always kept me informed. Would recommend them to family n friends. thanks click loans and most importantly to simon. He def looks after people and is so good in what he does
Verified
online convenience
The process of starting the application was simple and easy. The follow up conversations were informative and importantly there was never any pressure applied to make decisions. The time frame from start to finish was very reasonable - the only frustration was my original lender taking so long to settle. I would recommend click to anyone who wants a hassle free loan experience.
Verified
Disappointed with Clickloans
Their policies are great. But very bad staffs. I faced very bad situations because of the loan approval team.