Absolutely superb cushions and made exactly to my specifications for my campervan, the antracite material is lush and the premium foam with stockinette is real comfy, great price and excellent delivery with 1 hrs time slot, would definitely recommend.

I decided to purchase new sofa cushions and take advantage of the cushion cover collection service to ensure that the size was right. The cushions were made and despatched to DPD who could not understand the address for some reason and returned them to Direct Foam. The same thing happened a second time but somewhere along the way they were lost, along with my cushion cover! I had to provide Direct Foam with details and a sample of the material and they arranged for the manufacturer to make up new covers. Today I received the new cushions and covers and I am absolutely delighted with both. It has taken nearly 7 weeks and I might have been steaming, but the ladies at Direct Foam have been so good, keeping me in the loop, chasing suppliers, and refunding my money. They couldn’t have done more, hence the 5 stars. I am sure this was a ‘one off’ and it wouldn’t stop me from using this company again. Thank you Michelle,Stacey and Shannon. Many companies could learn a lot about customer service from you!

I needed a replacement filling for one of the large armchairs of our lounge suite. The filling wasn't originally foam but I thought I would try foam as a replacement as it was more affordable. The order was easy to complete on their website. The foam was sent quickly and was exactly the right size and does the job well.

Had replacement cushions for 2 sofas. One set had a problem but they were replaced without any issues. The replacements were perfect just like the first set. Really helpful company, easy to contact and they care about your satisfaction. Really recommend them.

The cut to size service is very good as it meant that I could get a window seat cushion that fits perfectly into our old cottage. The only downside was the cost of the post and packaging.

I bought new foam cushions for a 3 seater sofa and an armchair. I shopped around, and found the price to be good. I phoned up to get a quote and the woman I spoke to was friendly and professional. She remembered me when I called back, which made this remote service feel personal. I am delighted with the result. My sofas feel new again.

Ordering the right size and shape was really easy. I received my order within 7 days and it was the perfect size and comfort. Communication via email was very efficient and my query was answered within a hour. Would definitely recommend

Great cushions - really make our sofa look so much better (and so much comfier!). Website is a little slow but otherwise easy to find the shape and type of foam you need. Delivered well with minimal wait.

I got exactly what I asked for and quickly. Really easy to use website too. Extremely happy!

Direct provided an exceptional service. On visiting the factory I was given samples of foam to try and, once I had made my choice, they provided collection bags for my cushion covers within two days; these were collected on my chosen day. I confirmed and paid for my order and the cushions were returned within less than two days. All staff with whom I had contact were very helpful.