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Very prompt and efficient response
Very prompt and efficient response from Emma. Issue sorted very quickly
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Sink Cupboard Door
A big thank you to Emma and Kevin for their kindness and organisation in getting the issue resolved ASAP. Both went the extra mile to ensure the work was completed in a timely manner.
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Happy customer …
I am so delightful and thankful from services that I always used to received from SevenCapital while I was living in one of the property was under management of them in Harbone . Emma always quickly was replying my emails and arranging the most convenient date for fixing the problems within the apartment . She always was extremely helpful . The contractor who called Kevin was so professional and nice . He was fixing the problems with highest standard without wasting time. I feel that I have to write this review for whoever may concern to inform that Emma and Kevin are so valuable people and they do their job to the best . well done and thank you to Emma and Kevin for all your hard works . Leyla
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Emma was amazing!
Emma was amazing! Our oven wasn't working, and she sorted out an engineer quickly to solve the problem! Great customer service!
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Great service from Emma Billingham
Great service from Emma Billingham! Always so responsive, helpful and efficient with every request.
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Very helpful, polite and friendly staff
We had a roof leak in our apartment which left a stain on the bedroom wall. This was the second time as there were multiple leaks in the same part of the roof. Throughout all of it Emma was very quick to respond, helpful and accomodating to any requests or changes in plans that needed to be made. Any work that needed to be done was arranged quickly and communicated appropriately. Kevin was sent to the apartment to repaint the stained wall and was very polite and friendly. The work was done to an excellent standard and completed in no time at all.
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Excellent Service
I was dreading having to arrange a time and date to get the latch fixed on my door, however the service from EMMA was very quick and it was fixed immediately! Professional and easy Thankyou
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Excellent service by SevenCapitals front line staff.
It is with great pleasure I provide feedback on the very professional dispaly by the front line staff of SevenCapital. The service I received from Sharon Plevin, Katie Goad and Oliver Hutchins was excellent. I was kept informed at all times of delays to the properties completion date, they all went the extra mile during COVID 19 to assist in anyway they could, nothing was too much trouble. They are all a credit to SevenCapital. The only negative with Seven Capital and not the staff concerned in anyway, is the policy that Seven Capitals senior management have with regards to implemention rule, giving the purchaser 10 days to settle or receive penalty payments. With the continually changing dates of completion, this made it expensive at times to myself, as I manoeuvre the loan agreements due to these delays. While I accept I read the contract and its states 10 days to settle from completion, being overseas this made it difficult at times due to projects delays. This 10 day rule was not even discussed or altered during the COVID 19 pandemic. This by no way impacted on the the individuals mentioned. They were all very professional, understanding and very competent. Kind regards Greg Keogh
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Very efficient and excellent communication
We were very impressed by the service we received in response to a leak which has meant having a section of flooring replaced. Emma B dealt with our issue - she was very polite and kept us updated every step of the way. Cannot fault the service at all.
Verified
Very satisfied with the representative…
Very satisfied with the representative i talked to. Emma got my problem sorted right away. Extremely pleased! Keep it up!!