4 accounts were settled at about 55% of the original balance which is nice but Huron charges a fee of 25% of the original balance (fair, and they tell you that), then they also charge monthly fees, settlement review fees and retainer fees. In the end I will be paying more than $800 more than if I had just paid the debt. Also, the settlement offers mailed to me from the creditors were better than the ones Huron got. When I sent these offers to Huron they ignored them. Their customer service team repeatedly harassed me over the phone when I asked for email communication due to my work schedule (I work midnights). Over all a terrible experience and they did not deliver on their promises.

Seems to be helping me pay off my debt.

When I had questions they always took the time to talk with me & always made me feel good about my decisions. Thank you.

I was a bit uncomfortable with the process at first but the agent explained it to me and it was simply a better alternative to bankruptcy. I went through bankruptcy before when I had my business and it was hard. I couldn't maintain the payments. The economy was rough back then (2005). This was the best option for me, being on a fixed income. When I received my first settlement offer where they reduced the amount owed by a little over half I knew I made the right decision.

Great communication

Just wish we could settle the accounts faster thanks

Crossroads leaves a lot to be desired. Pick a different copy to partner with. Thanks for your help. Cynthia

I AM VERY PLEASED WITH THEM THEY TOOK CARE OF 5 CHARGE CARDS AND BANK LOANS AND MEDICAL BILLS FOR ME. CUSTOMER SERVICE WAS SO HELPFUL N UNDERSTANDING. WHEN I WOULD CALL THEM TO ASK QUESTIONS OR GET ADVISE THEY WAS ALWAYS POLITE AND CONCERNED. I WAS ABOUT TO FILE BANKRUPSY AND THANKS TO THEM I DIDN'T HAVE TO.

Wonderful! They have arranged my final payoff. Fabulous experience.

Open communication, updates, instructions easy to follow.