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Graham C.

20 June 2016, 23:00

  • 1 Review
  • GB

Verified

Faulty product - failed to pay return postage

Expensive CFAST card returned as faulty and corrupting images. Returned RM Special delivery due to £500 value. HDEWextra did refund for the card but not the postage which was £6.45. Emailed again asking for return postage fee and received no reply or refund. This company seems unaware of their obligations under the Consumer Rights Act 2015. This is a pity as HDEW had gained a good reputation for their customer service but I will not be buying from them again. Please think before ordering from them!! UPDATE - Olly at HDEWextra has emailed to say that they made a genuine mistake and they will now refund the postage. Thank you Olly!!

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Przemyslaw Zadroga

25 May 2016, 01:45

  • 1 Review
  • GB

Verified

It is very good internet shop.

I was happy when i found that case. In USA and EAST EUROPE you can get it in any phone shop in UK only on this web. It is my 3rd one. Price about 5pounds more expensive but I get what i wanted. Thanks

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Paul Webber

24 May 2016, 20:36

  • 1 Review
  • GB

Verified

Unbeatable price

The items I ordered were far cheaper than any one else could offer. Although despatch took a few days, probably as a result of ordering just before a weekend the actual delivery was quick and relatively cheap. Recommended.

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Jessica Southworth

24 May 2016, 19:37

  • 1 Review
  • GB

Verified

Products delivered quickly and as described

The retailer Hdewextra supplied the goods as described. Sad to see lots of those little polystyrene snails in the box - no idea what to do with them now! - but apart from that everything's been fine.

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Mrs Evans

20 April 2016, 13:53

  • 1 Review
  • GB

Verified

goods as described arrived within stated time with good communication

goods as described arrived within stated time with good communication

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Roger Preston

20 April 2016, 00:30

  • 1 Review
  • GB

Verified

Great Experience!

Bought a very expensive printer from them - at a cheaper price than I could find elsewhere. Printer arrived quickly, very well packed. My only (faint) criticism is that it was very difficult to track my order, as I could not find out when the printer was despatched, and who the courier was, but luckily I was at home when it came. Only a very small point, as I was very pleased with the company

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Pauline Sissens

19 April 2016, 21:11

  • 1 Review
  • GB

Verified

First Class Service

First time using this company, but will not be last. Great communication, fast delivery, cheapest price at time of purchase. An all round quality service. A*****

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Mark Baty

19 April 2016, 21:10

  • 1 Review
  • GB

Verified

Excellent Service, just sometimes litle things could be better, however, would reccomend this Company to my friends.

Said it above, Thank You

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Tom Sykes

15 March 2016, 18:46

  • 1 Review
  • GB

Verified

Brilliant Service

Was unsure about the website at first as i hadnt heard of it but read other reviews and found that its more then trustworthy, excellent service and delivery! Would most definitely use again.

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Grant Humphrey

26 February 2016, 01:52

  • 1 Review
  • GB

Verified

Outstanding Service

I have purchased from HDEW and made a point of doing so following a respected friends recommendation. They offer massive warranty and excellent 1 to 1 service.