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Sean D

03 October 2024, 03:45

  • IE

Verified

12,000 miles on an R&M. Every service Top-class.

I have done over 12,000 miles on my R&M Delite. Every service I received in Greenaer, Pearse Street, has been top-class. I crashed the bike on a wet road recently and Nick and the lads did an exceptional job to get it back running like new again. I have always found them conscientious and professional. I trust them with my bike.

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Emma S.

27 April 2024, 18:23

  • IE

Management personnel should work on…

Management personnel should work on their attitude. One would not want to consider this company anymore after the encounter with arrogance of their managers.

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Linda -

12 April 2024, 22:27

  • IE

I recently purchased the Moustache Lundi from Greenaer, Cork office

I recently purchased the Moustache Lundi 27.1 (curry colour) from Greenaer’s shop, Cork. The assistance I got from Pierre with my zillion questions was second to none. He had loads of patience, no query was too small. He is extremely knowledgeable and it’s easy to know that he’s passionate about all things e-bike and bicycle related. I am so thrilled with my new e-bike. I know it’s a great product! If you’re thinking about getting an e-bike, I’d highly recommend that you speakto Pierre in Greenaer’s Cork office. You won’t go wrong!!

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Neil

17 February 2024, 03:02

  • IE

Excellent service

GreenAer always offer great service. Manny was very knowledgeable and very helpful. He got the issue resolved quickly and was very thorough.

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Disappointed customer

13 January 2024, 01:18

  • IE

Very poor after sales service

Great service when you buying a bike but awful after sales service - actively disinterested in any after sales service or even common basic customer service. When you spending so much money it’s disappointing to have such poor follow up. It’s poor from a sales perspective also as we are in the market for a second bike for my partner but will be looking elsewhere to somewhere who will provide even basic after sales service. My advice would be go elsewhere to a company that appreciates your business.

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Rory McKenna

30 November 2023, 05:46

  • GB

Very happy - would recommend

Had both of our e-bikes serviced here (Sandtford) in the past month and these guys really did an amazing job. Above and beyond, going to extra trouble to get the best possible result despite a few tricky issues. No mystery why they’re booked up. Thanks!

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Caroline Murphy

23 November 2023, 01:46

  • IE

Verified

Excellent service! GreenAer are the best!

Recently bought a R&M bike from GreenAer. Fantastic service from the staff in Sandyford. They really are experts in their field and really helped guide me to find the perfect bike for me. I also really appreciate Emanuel building my bike ahead of schedule so I could have it for the weekend. He also gave me great advice on how to maintain my new bike. I would highly recommend going to GreenAer for excellent service and sales! They really are the best in class. Thanks again guys

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Neil Kennedy

11 November 2023, 06:44

  • IE

Great service

Had a puncture repair dealt with very promptly and efficiently today. Emmanuel was very nice, informative and helpful and got me sorted in no time.

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Ailsa Dineen

30 October 2023, 05:13

  • IE

Utterly Disappointing!!!!

Utterly Disappointing!!!!, no improvement to brakes no evidence of service being done. Bike the exact same as we left it. Squeaky breaks, loose bolts and a saddle that won’t stay up. RUDE and sarcastic staff won’t be going back other than for a refund

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Stewart McKenna

28 October 2023, 22:56

  • IE

Terrible service

Terrible service. The staff there left our bike with multiple bolts loose or falling out AFTER the service. This put the lives of our children who sit in the seating space at risk. I brought the bike back for another service and once again they failed to check the brakes leaving them squeaking loudly. On both occasions their staff have been rude and dismissive. DO NOT DO BUSINESS WITH THESE PEOPLE. Go somewhere else where customer service and safely are actually prioritised