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Ann McClure

27 December 2017, 08:34

  • US

Unacceptable

Four days ago I uploaded a file to Temi.com. While doing so I also chatted with a Temi representative online. This was a file Temi would do for free to entice me to use it on an ongoing basis. The file loaded and I waited. An hour in, I went back to chat and asked about my file. The rep and I confirmed my email address again. Five hours in, I went to chat and asked for my file. This time the rep said maybe we have the wrong email address for you. I confirmed the email address again. A day later, I asked where the transcript was sent and got no response. Now it is four days later and nothing. Transcription is time-sensitive for the most part. Temi doesn't answer the phone, it goes to voicemail. When you write Temi, the company says it will get back to you in several hours or a day or so. What? Honestly, I have no idea what this company thinks it is doing. I will try again tomorrow.

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Reade

15 October 2017, 21:50

  • US

Unusable

Unusable -- though, at times, hilarious. An interview, with me sitting next to the single subject in a quiet boardroom, no one else around and no background noise of any kind. She's well-spoken and the clarity of the recording is top-notch, recorded on a professional digital device with a great, balanced mic, and yet the transcript was a garbled mess of odd phrases and utter madness. As others have written, a waste of time. Two stars because at least they're trying. Looks like this tech has some ways to go, and in my opinion it should stay in [free] beta for a while yet.

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Abhi

07 October 2017, 11:40

  • IN

Excellent service

Excellent service. Even gets two speaker files easily and accurately. Saves a lot of time.

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Jeremiah Curran

07 October 2017, 00:50

  • US

This is my first time trying this tool

This is my first time trying this tool, and as a Pastor who speaks every week, I'm often listening to audio resources for ideas and inspiration. Taking those inspirations from Audio to an editable transcript in a matter of moments has saved me several hours this week alone! Simple to use and delivers what it promises! I'm hooked!

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Eric

06 October 2017, 22:48

  • US

A great service, average UI

This actual service is amazing - but with a few quality of life exceptions: NO ORDER/ACCOUNT DETAILS: Using Temi for business is very difficult without a central place to view receipts/orders. Filing expense reports almost becomes more of a hassle than manually transcribing audio - especially when being emailed multiple receipts for less than a dollar at a time. Purchase history and the ability to download invoices from a central location is a must-have of any online business NO FILE NAMING ABILITY: I am finding it difficult to manage files without the ability to edit file names in the dashboard. It seems disjointed to have ultimate ability to edit transcription files but not the ability to edit the filename in the dashboard? With those 2 fixes, Temi would be a 6 out of 5. SERIOUSLY - The actual service is amazing, but the business execution is cumbersome.

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Glenn

06 October 2017, 00:15

  • US

Easy to use

Easy to use, transcribe and correct. Make sure your recordings are clear. God help you if anyone on the record has a thick accent.

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NLH

05 October 2017, 03:35

  • US

I wasn't expecting 100% accuracy but …

I wasn't expecting 100% accuracy but the accuracy in my case was hardly usable. I had to do a lot of rewriting so I guess I will go back to my old method of using speech to text on my pc. I was really hoping this would work!

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Jodi

05 October 2017, 03:30

  • US

The audio I added was good quality but …

The audio I added was good quality but did not translate in a usable manner. I did ask for a refund and their response was timely.

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Bailey

05 October 2017, 03:03

  • US

Some of the transcriptions have been …

Some of the transcriptions have been truly amazing and really helpful with my work. A few of them, even with good audio and running them twice come back with nothing and I have to do all 3 hours by hand. Overall I really like the program and am happy I found it. The time stamps can be a little weird and not copy correctly in the download, but still good!

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Daf

05 October 2017, 02:43

  • CA

I found that the first one was great …

I found that the first one was great followed what the voices had said but I have now done an additional 4 and they have been more work for me as they have not been very accurate at all. The last one I could not even use at all it was very far from the voices. I may not use the service if it is not at least 60% accurate. It takes too much to redo it.