We received a phone call one of my bar staff took the call and they asked her if she would like a free sample for some rinse aid for our glass washers she wasn't to know these people are con artists 2 days later 2 boxes arrived with 4 x5 litres of rinse aid bill £445 I telephoned the company and he said pay or redeliver the goods the cost down to us I have reported this company as they are con men avoid at all costs refuse any deliveries from them sad excuse for a company

We get a part of our cleaning supplies for our venue from Gems and Jon Murphy, who handles our orders, is always extremely helpful and thorough, making sure all gets processed smoothly. Thank you!

Perfect and prompt service from Jon. Much useful range of products.

Always great dealing with gems hygiene. Products are very good and delivery service is excellent.

I deal with John and he is always great with the latest products and deals. He knows what we need for our business and always gets it right. He has a knowledge of what Gems sell. Great company and great products.

Dawn is really helpful and friendly. knowledgable and great for checking up if we need supplies etc. We are a rugby club so not a massive customer at all but she always makes us feel important as a customer.

Excellent customer service.

Rachel is superb. She does a great job of anticipating when we require an order, has great product knowledge and ensures we have the best service.

I normally deal with Jon Murphy who keeps me informed of any products that might benefit my company. The ordering process is easy with delivery a few days later. Good products that do what they say and cover all my companies needs so I have no need to look elsewhere.

Dawn is always our contact, she is always friendly, helpful and willing to give this club the best advise to help us. She has a lovely sense of humour and it is always a pleasure speaking to her