Friendly, efficient service. A pleasure to do business with. When product ordered was out of stock and was needed urgently a suitable relacement was sent - at no extra charge - and arrived next day.

Dreadful company with zero customer service. I paid £23.38 for an item that arrived promptly but was way too big - bigger than the size 10 it was supposed to be. Delivery charge was £5.50 and the return postage was £4.69. The item was returned on Sept 5th and after chasing twice I received a refund of £11.88 on Sept 18th. They took a 15% restocking fee from the £23.38 which included the p&p and didn't refund the VAT. After a protracted debate on the phone they did agree to also refund the restocking fee and the VAT but I'm still more than £10 out of pocket. I will never order from them again and recommend that you look elsewhere for your supplies.

Item cam after expected delivery date not functional! Had to wait two weeks for pick up . At same time other item was expected to be delivered in 7 days had to chase them while trying to get defected item picked up and was told we don’t have delivery date and don’t know when you’d receive it ! Even though I was given delivery date when purchased! Rubbish sellers poor communication and then tried to worm out giving me a refund for defected item and now I’m out of pocket until they supposedly check its functionality. I have told my employers and colleagues how usesles at his company is and not to buy from them

Farla Medical offer a super efficient and ultimately a very reliable service.

I have been very pleased with my purchasing experience from Farla Medical. Good pricing, great customer care and everything in between. Will continue to buy from you!

Great pricing and immaculate customer service, will be buying from Farla Medical again.

Rapid delivery, product and price were excellent

Bunch of jokers, Doesnt have stock but still listed items and keeping changing the delivery date with lame excuses, when you dont have stock then why you are listing items and taking money? Why don't you put out of stock notice ?

Absolutely shocking do not bother ordering from them Wrong item received and still no refund 😡😡

Hi Chantelle I am sorry that no steps were taken at your end to facilitate this order, and you waited till you received the parcel back before taking action, my email being ignored when I advised you that the parcel won’t be released by the shop because of error on the part of courier company. For a medical supply company, this is unacceptable and I am afraid we wouldn’t be placing any further orders with you.