Scammers promise u the earth but when you put a warranty claim in they don't want to no stay away from them there a joke

I'm not shocked by the reviews at all. I was sold a car without a working engine. On collection of the car, everything seemed fine until I didn't make it home. A car worth £7k (with interest £13k) that doesn't work and the date has expired for its promised return. Sensible??? stopped answering my calls after I made my concerns and I'm still literally paying for something that I don't have. Where Sensible is at fault for this is that they told me that this is a dealer they recommend, after turning down all my choices. SOUNDS LIKE A BIG SCAM TO ME! MY ADVICE TO YOU IS TO RUN!!!

I am giving this star, as you started off good at first and later on turned around. The only review or message I want to see is that my finance is cancelled which I have been calling and battling with you guys since 9th of October to have it cancelled. I don't like messages that gives me palpitations and I really don't want to mention names of staffs involved in this case. I have spoken to the company and all they say is, you guys have not gotten back to them yet. If the warranties were canceled within 12hours of taking the finance, why should there be an issue canceling the whole policy? With this little review, please I need this sorted as I have informed the other party and they have advised on the next step I should take, which I will do in the early week of next year. Please have my policy cancelled from 9th of October 2023 and please send me a review link again to give you a review for your first support, with that I will mention names of both the good and bad staff with communication skills and sense of customer relationship. I will keep coming here to edit or add a comment via this link if nothing is been done till my next step after the holiday. Please sort this mess. Thank you. And in addition this will be edited or deleted and reviewed again when we are all sorted.

First class service from Nathan, couldn't do enough to help me get into a new car. Thanks for all your support and effort. You're a star!!

Congratulations 🥳! Everything went well, from the simulation, telephone service and payment for the vehicle! I am very satisfied!!!

Nathan helped alot to ensure I got good car with value as well as ensuring we were dealing with good sellers. He went out of the way to ensure he read reviews on the sellers before recomending. Even the sellers asked me where did you find the financer. They were impressed.

A kind thank you to Nathan that dealt with my application, most professional service and super quick to get me the car that I needed and wanted. Can’t write this company enough for the professional service and attention to detail to get my application sorted from start to finish. Thanks guys Much appreciated

Professional Great customer service Highly recommend.

Brilliant communication throughout and kept on the task. The outcome was perfect. Only downside was the high APR % on the payments - but the choice was mine so very pleased. Thanks

Totally no support the car has all sorts of problems. I called your branch as the cat dealer has the worst attitude a human can have. And was told its nothing to do with you.