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My advisor Nathan was fantastic nothing…
My advisor Nathan was fantastic nothing was to much trouble very professional would highly recommend your company to anyone
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My loan consultant Alex was highly…
My loan consultant Alex was highly trained professionall who kept me informed all the way through the process of arranging my loan and finding the right vehicle for me
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Alex was a fantastic help from start to…
Alex was a fantastic help from start to finish always updating me making sure everything went smoothly very happy 😊
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Josh is awesome
One name. Josh. Above and beyond he provided amazing service, was transparent, honest and helpful. He kept our budget in mind, and even took an out of hours text message with a query.
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Stephen and team.
Stephen and his team made the whole experience of finding me a car so easy and straight forward,sending me links for cars to choose from and always kept me informed at each stage of the process,I would highly recommend Stephen and his team professional from start to finish keep up the good work.
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Thank you Alex
Very happy to choose Sensible Car Finance and would recommend to my friends and family and also l thank Alex one more time for helping to choose a car and being patient till end
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I paid 8k cash down on my Tahoe
I paid 8k cash down on my Tahoe. My wife setup our weekly payments to come right out of our account. The payments are clearly being taken out on the bank statements. So sensible auto calls and says your vehicle is up for repo we need the location. This is after 12k is paid off on a 16k vehichle. So we asked why? The bank statements clearly show it coming out. The guy on the phone says we have to look into it. Doesn't get back to us. One Saturday morning my wife comes outside and what do u know our Tahoe is gone. So my wife and mother of 3 that takes care of her gram with cancer starts panicking calling the police they said it was repoed. So we called sensible auto and they said your behind (bank statements say otherwise) but ok how much behind. 2101 and some change. Had to be paid by the 28th or it was going to auction. Ok so we scrape together the 2101 and call back they changed it to 2189 they added a 88 dollar payment that wasn't due for 3 more days but ok fine. Was paid by 3:48 that day. Before the 5:00 deadline. Called the repo company they said there's no release. Only a release to the auction. Now that's odd why is it released to the auction before the deadline. So we called sensible again and what happened ofcourse no answer can't talk to a supervisor or nothing. So next day we call back and they inform us that they had a policy change and unless we come up with the remainder by yesterday (28th) than the vehichles goes to auction. I asked when did this policy be put in place they said on the 27th so I never signed agreed to or read this policy but my wife talked to them right before we paid the 2189 and they said our vehicle would be released, so they lied and another supervisor got on the phone and started talking about well the policy was put in place on the 28th . So what lie should I believe? So I asked a couple other people I know that had them and no new policy I did run across 2 other people that had similar situations. Pothetic. Millionaires taking advantage of people like that. I hope this company goes under. I'll be contacting the attorney general and the news. I hope no one else falls for their crap. There's already a ton of reviews.
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Great easy service
Great easy service, helpful team. Josh and the team were great throughout- they even found me the car
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Steve your a Star
Would like to thank Steve for making the process of getting a new car so easy , he explains everything and nothing is to much trouble for him .So would recommend this company to anybody who needs a loan for a car.
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Very bad service , not organised at all , some of the people working there has no idea regarding they jobs .
Very bad service , not organised at all , some of the people working there has no idea regarding they jobs .Been advice very badly and lost a lot of money.I don't recommend their service ,just a waste of monay & time.