Ordered a full shower and screen in 2022. Advert states the 30mm tray can be used with a riser kit. Went with it but for some unknown reason I bought the riser kit elsewhere ( probably price difference but exactly the same riser kit nonetheless). First delivery came and the tray was damaged on delivery so I refused the delivery. Second one arrived speedily. The product looked great. Fitted using the riser kit as add said I could. Just over a year later and the tray cracked. I contacted the company who said the tray should sit on a bed of mortar. I pointed out that the add states it can be riser mounted and when I ordered a replacement for speed the add still states this. So we have a case of misleading information and the best they will offer is 35% refund. I had to buy from them as with tiles on the wall the height is set and I can’t find a 30mm tray anywhere else. I suggest customers look elsewhere to someone like plumbword as I wished I’d done instead of being budget conscious.

My experience was great! I found just what I wanted at a fantastic price. I was kept informed about the delivery and my product was dropped off by a very friendly delivery man. I ordered a shower screen,my plumber said it was a great bargain as it was good quality. So pleased with my experience. Aica will be my first port of call if I need anything in the bathroom department!!

Uncontactable. Attempted to deliver without notice at 8.45 pm No help Awful company Contacting Trading Standards.

Great service! Quick delivery

My item was delivered on the timescale you set and was in perfect condition

Easy to order. Very decent variety. Much better than high street. Quick postage. Bought previous set in 2018 and still going strong.

Good price and fast delivery, 5 Star sevice

Shopping for radiators was easy and prices very competitive. Aica was recommended by our plumber, so he would know! Delivery was well informed and quick. Driver was very friendly, helpful and strong. would deffo recommend.

Fast reliable delivery

Great value products, easy ordering, first class delivery.