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Amanda Kempton

06 June 2023, 04:45

  • GB

Answer the phone and emails

Answer the phone and emails

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Ian Rees

06 June 2023, 00:18

  • GB

Delivered with I

No issues , delivered on time . No phone call however, so just as well I was in

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Laura Middlehurst

04 June 2023, 19:32

  • FR

Excellent service

The product was good value for money, delivery was ahead of schedule and the quality is excellent.

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Sam Legg

02 June 2023, 22:37

  • GB

Great products at great prices and uber…

Great products at great prices and uber fast delivery. X

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Ahmed Alkhayat

01 June 2023, 05:55

  • GB

خدمة سريعة جيدة

خدمة سريعة جيدة

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LorraineX

25 May 2023, 01:57

  • GB

Faulty Product - Pivot Shower Bath Screen Easyclean glass with shelves 1000 x 1500 mm Chrome

To Aica Customer Service, To date I have no response from Aica Bathrooms despite several attempts to  contact them! They promote an incorrect phone number and do not respond to emails so how is one to contact them...???  Appalling customer care. I purchased the Pivot Shower Bath Screen Easyclean glass with shelves 1000 x 1500 mm Chrome, order number is (ORDER AOSP24359) on recommendation from a friend who bought the same bath screen. I confirm I got my bath screen installed professionally on 19th April 2023, and it looked fantastic! Regrettably, to my horror, the bath screen door pulled away from the fitting whilst on a family holiday. It smashed into fragmented pieces, proving the Tempered glass technology failed safety works. However, I dread to think of the severe injury the falling glass door could have caused if someone had been in the bathroom then! In addition, I categorically validate that the bath screen was recently installed, has yet to be used, and still has partial packaging attached; therefore, wear and tear is not a factor. Please see attached pictures and video of the broken bath screen sent in my email to you. Consequently, I have sort the opinion of a specialist tradesman to assess how this failure could have happened, who advised the bath screen fitting enclosure is at fault. This is a serious matter and its unbelievable Aica Bathrooms are treating this with utter contempt! Hence, I am contacting you to investigate further and get in touch with me to discuss further.  Meanwhile, I will seek legal guidance on how to proceed with my complaint. I hope to hear  from you.

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DAMIAN

19 May 2023, 20:54

  • GB

No contact as so ever still waiting for…

No contact as so ever still waiting for my items

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Shaun Lee

16 May 2023, 03:56

  • GB

Very easy to order,delivered…

Very easy to order,delivered quickly,packaged well and a quality product

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Fee Quinton

15 May 2023, 19:30

  • GB

Ordering on line very fast and I got my…

Ordering on line very fast and I got my new shower enclosure, end panel and tray much quicker than expected. Delivery man was very helpful and very pleasant. I would definitely recommend.

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Robert

15 May 2023, 17:58

  • GB

Great price snd great product

Great price snd great product