2nd time using Chigwell window centre and I am delighted with them I had smart heritage aluminium windows.. excellent service from start to finish .. I am a picky customer really trust them and would highly recommend.. thank you !!

CWC built and fitted an aluminim bi-fold, aluminium window and 2x UPVC windows for our residential property. The aluminium window and door look amazing. The service from start to finish was incredible - even when a fitter fell ill they went out of their way to fit on the agreed day. And when there were finishing touches we asked to be done after the main fitters had left they scheduled return visits without blinking. We are really pleased with the finished article.

Perfect from start to finish! Thank you everyone at Chigwell Windows.

Very happy - good service and product

Many thanks to chigwell window. The door is top quality well made. Installation went smoothly, and workmanship was very professional. I even get 10 years warranty on my door. I am looking forward to doing business in the future. Francis chin

Really happy with my bi-folds supplied. Excellent service, short waiting time and convenient delivery. Would recommend as reasonably priced and outstanding quality. Jackie Austin

My experience with Chigwell Windows was outstanding.The staff were efficient and professional. They have made me a promise that I would have my door for Christmas, So said so done. Looking forward to doing business again with them in the coming year.

Absolutely loved the product. Customer service is on point. Had a bifold door installed 3 years ago . They give 10 year warranty on their doors . Lock on traffic door was tight . I called them and within 24 hours service engineer was at my home . He checked the problem and i got to know that they have to change the whole lock. He changed it free of charge. Also assured me any problems in next seven years will be solved ant no extra cost . Loved the experience. Loved their service.

Absolutely terrible customer service. Came out to fix a seal on a door to summer house and charged me £350 call out fee, as I didn't want to use the builder who had originally fitted it incorrectly. Fixed the seal, but 4 months later it was hanging off again. When I contacted them to ask them to come out and fix it they said no, it's been too long!! So, basically don't expect any of their products to last more than a few months and don't expect anyone to care unless you are prepared to continually hand out money to them!

Great experience until after sales support required. Ordering and delivery went smoothly and the order delivered on time. However, a small part (a trickle vent) of the order was missing but as I missed the 48hr window to check they will not send this part without charging for it. Incredibly frustrating way to sour what was an otherwise very good experience.