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Sophia Schlund

29 January 2021, 23:39

  • 1 Review
  • US

Verified

IF I COULD GIVE THEM A ZERO

IF I COULD GIVE THEM A ZERO, I WOULD! UNRELIABLE AND A DISHONEST COMPANY!! THEY CHARGED ME $384,AND SAID THEY NEED TO FIX OTHER PARTS THAT WOULD COST ANOTHER $400! THEY NEVER SHOWED UP AND THE BURNER WAS NEVER FIXED!!!

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Aman

04 January 2021, 05:02

  • 1 Review
  • US

Verified

Total Rip Off

This company (Domino Fuel) is the biggest fraudulent company I’ve had the misfortune of coming across. I was away this weekend when my tenant called and said the heat had stopped working and was blowing cold air instead. One of the places that he called up was Domino Fuel who said they could fix the heat the very same day. Apparently all that needed to be done was to replace a simple zone valve. Now had I been in town this weekend, I could’ve gotten my friend who’s an engineer to easily replace the part for me. The valve that was replaced costs no more then MAX $100 at the higher end of the scale while at some places, you can even get it for $60. However, I can’t help but comprehend how on earth I was served a $666 bill from Domino Fuel to replace a simple valve?!?! Apparently labor cost was $289 which I won’t argue about. But how do you charge me 3 TIMES MORE for a part that doesn’t cost more then $100?! Apparently the technician (Eddy) charged me not only $289 for his labor, but $325 for the valve and an additional $52 tax. Tax for what exactly?! A part that you’ve already OVERCHARGED me for to begin with? I called back today to talk to Eddie (the technician who worked on the heat in my house) to understand exactly why I was charged so much money for a simple procedure and the person who answered said they apparently can’t put customers through to their technicians. Why? God knows. And then gave me this old song and dance about how that companies have their own prices and even if a part costs $10, they have the right to charge their customers whatever they want. As per company policy apparently. That’s the biggest load of BS I’ve ever heard. How dare you take advantage of people like that. $666 to replace a valve is RIDICULOUS and they’re basically scamming people out of their hard earned money so that these frauds can take the extra money and put it into your own pockets! Is that how you want to do things? Wonderful. Can’t wait to get in touch with the Better Business Bureau and file a complaint. So whatever you do....STAY AWAY FROM THESE THIEVES!!!! They’re nothing but scammers and they’re definitely NOT WORTH IT.

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Gilbert Beldengreen

12 September 2020, 19:44

  • 1 Review
  • US

Verified

Smart neat and efficient

New oil tank installation and abandonment of old tank. Price was right and the professionals who did the work were smart, neat and efficient. Could not be more satisfied with Carl and his crews.

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TM stewart

04 October 2019, 00:54

  • 1 Review
  • US

Verified

CAME DURING A SNOWSTORM

We used them for oil during a snowstorm when all others say they could not make it up our hill. They were the only ones who showed up and filled out tank with no issues! I would certainly use them again,

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Doris Avila

13 February 2019, 15:28

  • 1 Review
  • US

Verified

Very good experience for me.

I don't know if my first review go through to you. But your service man did have my heater repaired and running quickly. A very good experience for me. Thank You

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Paul Smeck

06 February 2019, 04:39

  • 1 Review
  • US

Verified

Their website reads well

Their website reads well, EMERGENCY oil delivery nights, weekends and Sunday! I called on tues, Feb 5, 2019 at 5:12pm, nope, can't deliver oil tonight! HAHA, what a joke. LOL, called back 1/2 hour later to see if the 1st girl was just mistaken about not delivering at night, then the guy told me they could only deliver tomorrow!

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David Miller

02 January 2018, 22:15

  • 1 Review
  • US

Verified

Delivered in a pinch...

I am giving them 5 stars because I was almost completely out of oil on New Years Day, in 10 degree weather, and they were able to deliver, even though it was at 4am :). I had ordered from another vendor on Dec 31st in the morning, and they never showed. Price was at a premium, but they still got it done. Bravo!

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Michael Dolan

15 October 2017, 05:42

  • 1 Review
  • US

Verified

Great Turnout

I initially hired Domino Fuel because they were the closest fuel provider to my destination, but now I hire them because I can trust in their word. They provide quality fuel and show up in a timely manner. I highly recommend them to anyone in an emergency situation or just someone who is looking for a committed fuel company.

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Ridy Mendoza

14 October 2017, 00:55

  • 1 Review
  • US

Verified

The company is very reliable

The company is very reliable, I called to place an order because my tank was empty and they delivered with in an hour as they promise; been using it since then.

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Michaela Auxier

13 October 2017, 04:10

  • 1 Review
  • US

Verified

Thank you

Thank you for providing the fuel we needed in an urgent manner. It was an emergency and Domino Fuel really came through.