Great service, good communication
Very pleased with the product id purchased. Good service and good communication
Great retailer
Very impressed with Poppy & Zach. Bought a toy ship for my grandson at the best price on the web and with free delivery. Delivered in good time as well. Would recommend and definitely use again!!
Brilliant company, will definitely order from them again!
I ordered from them on Sunday evening a pair of red Converse for my 3 year old boy. The website is lovely (I love the name too!) and easy to use, they have a brilliant 5% off a first order which is nice. I was recently stung after ordering something on the internet and becoming involved in a lengthy dispute so when I didn't receive order confirmation straight away (!) I emailed them, to which they were apologetic and offered to look into it. During this exchange, I received the confirmation and all was fine. Despatched on the Monday, said order would be 3-5 WD and they arrived on Wednesday lunchtime. Well packaged, item is perfect, fast delivery, my little boy loves them. Will be ordering from Poppy & Zach again, I currently have my eye on a lovely Hatley coat...
Top notch
Pleasure to deal with
Perfect products, super service!!
I ordered two pairs of blade and rose leggings. I had no problems my items arrived very quickly. I'd definitely use them again.
Very helpful with prompt delivery
They've got a good range of products which can categorised by age group, type of product etc to allow you to find stuff easily but also give ideas. Helpful and proactive customer service. Overall an efficient outfit.
outstanding !!!
Pleasure to deal with, great communication, quick delivery and good prices !!! I would recommend poppy&zach to everyone.
Great, prompt service! Highly recommended!
I received my order quickly. All was packaged well. I would recommend Poppy and Zach and WILL be using them again in the future!
Super slick service
10 out of 10 guys, a gift wrapped baby grow arrived in super time, will use again!
not great service
The stock represented on the website doesnt match their actual stock. Bought an item which wasnt available. A little bit annoying when needed the item and could have gone else where. Customer service was poor on the phone, and via email very slow to get back in touch with me. I understand refunds take awhile but a confirmation to let us know that you are processing that refund would be very helpful and reassuring. Your customer shouldnt have to inform you and ask this from you.