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Appalling attitude to their customers.
The worst company I have ever had the misfortune to have to deal with. Their customer service was dreadful & fobbed me off with all sorts of rubbish. The attitude from the management when I politely raised my complaints after six months of being given the run around was outrageous: going back on a promise to extend a warranty & personally handing over a van that was still not ready. I wouldn't even buy a groundsheet from this company, let alone a motorhome. With their disgraceful standards & attitude to customers I am amazed they are still in business.
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Davan carried out an annual damp check…
Davan carried out an annual damp check on my 3 year old Pilote motorhome today. They did it last year as well. An excellent friendly service. They gave me a comprehensive diagram of the whole van with all of the many readings marked on. Just a one hour labour charge and I was back on the road after an hour. I'm very happy with the whole experience.
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i must say that i was extremely happy …
i must say that i was extremely happy with the service i was provided at davan. the staff were knowledgeable and friendly. as a newbie to motor homing there was a lot for them to explain, but this was no problem for them. i purchased a motorhome that was perfect for me and my family. the service record and condition of the motorhome was very good and organised. all tests were carried out that meant i was ready to go. before taking the motorhome staff member lonsdale evans spent a long time explaining all aspects of the motorhome in detail which was very comforting. thank you lonsdale i would recomend you to all my family and friends you really are second to none.
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Can't thank them enough
Right from the start,the guys and girls at Davan got it right. We found the caravan we were looking for, and for a small deposit, they held it for us until we sold our motorhome. The price was fair, and the accessories we bought at the same time were both useful and well priced. When the time came to pick up our caravan, it was beautifully clean and ready to go. (There were a few very minor issues, but these were dealt with very satisfactorily by their marvellous after sales dept!). So if you're looking for personal, no pressure service, a team that are as good as their word (a rare commodity these days!), value for money and a great buying experience....Davan is Da Man (and Da Woman!) Special mention goes to Steve, Tara and to Richard Burton (no, not that one) Many thanks Greg Martin and Julia Harris 2014 Bailey Unicorn Cadiz 111
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Best of Service!!
I tried a lot of places for my Welly Toppers and there I found Davan Caravans had them. I ordered them and, by golly, they arrived very quickly, This is a company I will look at again if I need something for field/touring
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Very good range of products on show
Very good range of products on show, particularly the isabella awning range which I have bought from them. Good service both in store and via the Internet, importantly they are very competitive on price. They also offer a loyalty discount card, worth getting. All round a first class supplier.
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We bought our first motorhome from Davan Caravans and haven't looked back!
We bought our first motorhome, a Roller Team T590, from Davan Caravans during a visit to the NEC in Oct 2015. We picked the van up in March 2016 and right from the start we received excellent service from Mark, Issac and the team. The T590 has been a first-rate starter van. We have put 12,000 miles on the clock in 18 months whilst still working full time. We have visited Northern France, whizzed around Scotland's NC500 and just recently returned from a European adventure including Belgium, Germany, Switzerland, France and Luxembourg. We also regularly visit CL sites in the UK on every available weekend. If you're thinking of waiting until you retire to buy your first motorhome, forget that and just do it. You’ll never look back!
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Professional friendly service
Professional friendly service from a team that obviously know a lot about caravans and motorhomes.
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Great price and service
Great price and service
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Complete and utter honesty and professionalism.
The complete and utter honesty, professionalism knowledge, advice and support offered by every member of staff you meet. If this were not the case our family would not have purchased in excess of 25 new caravans from them over the last 40+ years. Glen the owner and Richard the Caravan Sales Director lead an excellent team who have nothing but your best interest in mind.