Very pleased with the Kelly t-shirt bar. Great fit, shape and support. I’ve had more expensive bras but the Kelly bra is a much more superior bra.

Such great customer service. Kim called me and took me through the fit and sizing of the different styles of bra. Sent me other sizes to try before making my choice. Couldn’t have been more helpful. I am going to recommend them to my friends and family.

Order14222 13/10/22 Update: Following a response from Customer Services to my Trust Pilot review issues have now been resolved satisfactorily ————————————————- I am beginning to despair of getting my original order resolved. I ordered 2 bras on 21/8; one fitted and one didn’t. I emailed to this effect and an exchange was arranged on 26/8. Upon receipt of the exchange on 6/9 the bras still did not fit so I emailed again on 6/9 and received a phone call on 7/9 from No1 and was advised to try a different size and also a different style. Nothing was received for 2 weeks so I called and chased on 22/9. I received an email confirming what would now be sent but the items being ordered were not the right size as agreed in the chasing phone call. This was then corrected when I called to again query the order. I received the now third order two days later but the order sent was again incorrect! I have since emailed twice requesting customer services contact me and also forward me a returns label so I can return ALL the bras now sitting on my kitchen table. I also wish for the refund for the bra in my first and original order that didn’t fit and it has not been possible to exchange due to all these errors. However I am being ignored by customer services The products are good but the customer service is hopeless and by ignoring customers they are both letting down and alienating customers.

I visited the shop to get measured and was greeted in a very friendly and relaxed environment. Turned out I was indeed wearing the wrong size which was quickly rectified. I came away with 2 new, well fitted and very comfortable bras. The quality and feel of them are excellent. They even changed my posture. I also got a follow up call a couple of days later to make sure I was still happy with my purchase. Excellent customer service. I won’t be shopping anywhere else but with No 1 Bra – thanks ladies!

I have been wearing my No.1 bras for a couple of months now after being fitted in the store. I have to say, I was a bit nervous about having a fitting but the staff and customer service were amazing and made me feel really at ease. I was shocked that I had been wearing the wrong size for the past 10 years and they got me into the right size within 5 mins! I have since bought 4 more bras as they are so comfortable. The material is excellent quality and feels really luxurious and the difference to my appearance is visible - it magically makes me look slimmer and taller because everything is sitting as it should be. This is now the only place I will buy my bras. I am sending all my friends here too.

Have as of today received my refund and No 1 Bra were very apologetic, for this oversight. Initially the point of sale was good, although was promised items to try that never arrived, at all, so there was a bit of a mix up to begin with. The bra I chose has fitted well, unfortunately after the customer service I have received after has failed miserably. I have tried relentlessly to receive my promised refund, having been advised to try different styles with the assurance that I can return and refund if unsuitable. I did this within days of receiving my items and am still to date waiting for my refund. I have phoned, emailed to no avail. I had to contact to ensure that the item was received back, as I wasn’t I notified. I was told the accounts system had an overhaul and that was the reason, which was weeks ago now. I been waiting since 11 August, don’t know how else I can obtain my refund, so I hope this will prompt a response.

I used the measurement guide on the website and ordered the Mia bra. Unfortunately I had inputted the wrong size when I placed the order. I submitted 2 tickets by mistake to try and let customer services know before they dispatched my order. The correct size as per my measurement arrived on 7th Sep. Unfortunately it was too big. Quick phone call to the shop- number conveniently listed on packing note. The first of 2 phone calls to lovely lady- apologies I can’t remember your name. We went through the measurement on the phone and she sent me over 2 different sizes. They came packed in a cardboard box and despite postal strike arrived within 3 days. I have the nude Mia. It’s really comfortable and gives a lovely shape. You have a new customer- I will not buy form anywhere else now! Well done on living up to promise of being No1 bra and also for excellent customer services.

Great service and bra, Thank you.

Was really impressed with my new bra it's very comfortable to wear and fits perfectly

I was a bit sceptical about ordering anything from an advert on Facebook but wow I love it. I am a 42G so not a small bra but I love it. All my bras I have are underwired and are very uncomfortable. This is so comfy and the fabric so soft. I will be ordering some more to replace my underwired ones.