Verified
The digitized slides are high quality
The digitized slides are high quality, but I particularly appreciate your excellent customer service - from the website that keeps me informed of order status to the care in packaging and shipping.
Verified
An angel on earth, my mom
Sixteen photos scanned were included in a memorial video created by a professional outfit used by the high-end senior residence my mom lived in and passed there while in hospice care. The photos of a younger mom to when she was 95 years old were combined beautifully with short videos of her dancing and teaching the Tango to highlight her youthful force of energy and why she was a most loved and beautiful lady.
Verified
Very disappointed
I have been using ScanCafe for several years as I have digitized my photographs. All has gone well until this last batch. The scans all have little scratch marks over them. They are horrible.
Verified
Great job for viewing GREAT memories
Great job for viewing GREAT memories
Verified
The process works smoothly and quickly…
The process works smoothly and quickly and with good quality. I'm happy to use ScanCafe.
Verified
Great customer service
Great customer service! I usually do value kits which are simple scans no fixes. If there are one or two that need fixes, I call customer service and have that done. It's a very reasonable deal with quick turnaround.
Verified
Fast with exceptional communications.
Fast with exceptional communications.
Verified
Frequent status reports help me…
Frequent status reports help me understand the process. Your support people were excellent.
Verified
They will endlessly spam you and ignore…
They will endlessly spam you and ignore every attempt to unsubscribe. This has continued out of control over a few years at this point.
Verified
Misleading advertising of Valuekit product
ScanCafe sent me a box to fill with photos after I prepaid for the ValueKit. I sent the box back with my photos for scanning and was then told it would cost more than double what I had already paid because I included too many photos. Their product information about the value kit is misleading and they choose to hide the fine print. Terrible experience!!!!!