Went back to Alexandra shoes Portsmouth, with an issue with my trainers I purchased in October. I cannot praise their customer service highly enough in this day of ( couldn’t care less now you h@ve purchased) The young man who originally served me with my trainers sorted out my concerns in a most polite and courteous manner. Well done Alexandra sports ! I’m sorry I didn’t get the young mans name .

Customer service and knowledge is second to none, will not be going anywhere else from now on for my running trainers.

Well. What can I say. I went last week and had the most thorough foot examination of my life. Dawn the manager was amazing and so knowledgeable. I thought I'd had all this done at Sweatshop but this was totally different and they recommended a support shoe rather than neutral. I would 100% recommend Alexander Sports if you want a proper 1:1 assessment, plenty of time and the right pair of shoes for you. I also liked being able to walk around holding Tito a beautiful little dog who hangs out in the shop 😍

I have been trying to buy some gym shoes here for over 3 weeks and they only have 3 pairs in my size available (size 5)The 3 pairs they have are not suitable so I've been told you have to wait at least another 2 weeks until they get more stock in. They told me this 2 weeks ago as well🙄I was given a voucher at Christmas so I could treat myself in the new year. I don't have any choice but to wait more than a month to use it! The customer service I received at new year was shocking. I've been told twice now just to keep checking the website. Also been told I could come down and they could order the shoes specifically but they will probably take just as long to get here so your better off waiting 🙄 Great service ! SAVE YOUR MONEY AND GO TO SPORTS DIRECT!!

Ordered a pair of new running shoes from this company and not only were they a good price, they were free next day delivery!