I have been using SmartDraw since 2010. Over time it has become even more intuitive, versatile, and very easy to use.

I've been working with Smartdraw since 2008 and it is one of the greatest inventions. Easy to use and upgrades our site maps!!! I don't trust just any software with what's important. ;)

Program works great very versatile, however I do need to save frequently. David Pandora

I found smartdraw a great program I have used it for designing wiring diagram and mechanical appliances I have also used it for designing mechanical equipment for Railway work designing carriages and under frame work it is easy to use.

Good: Very rich library, with plenty option to choose from! Versatile, PC version, web version, and all in one tool. Planning, technical drawing, architecture, engineering. Great UI interface design and simple to use. Bad: Some control tools, like select all the drawing and stretch from one point to increase or decrease the size of all shapes at once, it's hard or no way to perform. Page management also not the best. No option to setup the page size, (A4, A3, Letter, or another). CTRL + Mouse Wheel, only zoom in, I can't zoom out.. Rotation should allow us to see the symbol while rotating, and not a square around the symbol. Missing option to join 2 or more shapes and use them as a new shape inside the drawing. Some icons in toolbar have shades, and feel like old icons or outdated. Export option require installing a PDF Filter, which is (NovaPDF printer) when most of the times, we already have a PDF printer in the system. this should be native. Regarding installations and upgrades.. I upgrade to version 2018, and I'm still able to open version 2017 at the same time... so, it's not an upgrade, it's a new installation.

I`m very satfisfied with the product. SmartDraw team should be working in making this grate app in diferent languages. I`m struggling a little with the Google translation.

Simply brilliant and great support! Thanks SmartDraw

I've used Smartdraw for many years and keep watching it get better and better. It works so well for putting together a quick diagram or documenting a workflow. It's my go-to tool when I need to illustrate something in the materials I create, because the output is professional and doesn't look like it came from a cookie cutter. The company is fabulous to work with, and their helpdesk support is tenacious and responsive. It's a great product.

I've been using SmartDraw for about 10 years to create floor plans for my business. It's easy and fun to use. Anytime I've had to contact SmartDraw for any reason, they've been nothing but helpful and professional . . . and that to me is priceless! Thank you, SmartDraw for helping me to grow my business . . . I couldn't have done it without you!

Like most people, I am torn in 100 different directions and don't have time to figure things out. When I call customer service they are kind, informative, helpful and I could only wish other companies to have such competent people. As great as the product is, it is the customer service that really stands out for me.