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Charlie Howell

16 February 2025, 23:50

  • 1 Review
  • GB

Verified

Worst landlady I've dealt with.

House wasn't ready for keys to be collected on date promised. Landlady changed her mind about not wanting a bond. She got a hefty bond - alongside a guarantor. Mould and damp throughout the house but worse in downstairs toilet as it appears it's a converted outer house. I paid a friend about £500 to help decorate throughout, just to brighten the place up a bit, he filled in the cracks in the ceiling in kitchen and living room, but the mould & damp just kept coming through and opening the holes again. Front wall crumbling down - badly, which doesn't help with the damp and mould. Staircase carpet and upstairs carpets need replacing (filthy and a hole in the stairway) - not caused by me. Gas cut off and condemned on 23rd December 2024. Landlady was taken to court so she's evicted me. I've had nowhere to wash, wash my clothes, cook and no heating since December 23rd, so I moved out on 12th February 2025. Many times I've stayed home expecting somebody to come out to replace a boiler, or the other issues I've previously had and people usually don't show. Not the best landlady and the estate agents can only do so much.

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ONeill

27 January 2025, 21:14

  • 1 Review
  • GB

Verified

Great Mortgage Broker

Sean was a great mortgage broker, he was extremely helpful and explained everything we needed to make an informed choice for what mortgage we needed. I would highly recommend him to anyone.

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Nicole Weigel

12 May 2024, 23:25

  • 1 Review
  • DE

Verified

Managing company

Jones Real Estate have been our managing company for many years now. We are entirely satisfied with the full service they provide. Living abroad, we particulary appreciate the fact that they can be reached at any time.

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Zoe

05 November 2023, 22:57

  • 1 Review
  • GB

Verified

Mortgage application

Excellent service, kept me updated throughout the process of my mortgage application. I would highly recommend Jones Estate Agents and Mortgage Brokers.

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al Trainor

21 February 2023, 04:35

  • 1 Review
  • GB

Verified

Highly recommend

Incredibly quick and easy, my mortgage was accepted within days, really professional personable service. Helpful, with the offer of guidance when needed as a first time buyer and new to the process this was important to me. Would most definitely recommend.

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Lee Hampton

13 December 2022, 21:49

  • 1 Review
  • GB

Verified

Jones estate agents were fantastic

Jones estate agents were fantastic. My situation was a little complicated regarding the property I was purchasing but Sean and his team managed to complete the deal in time for Xmas.

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Mark Lewis

13 December 2022, 17:09

  • 1 Review
  • GB

Verified

Excellent service

Excellent service, kept fully informed through the whole purchase and mortgage process.