The services was very rapid and appreciated the courteous professionalism, I would say although they are st the higher end of the pay scale, they were very efficient and completed my request very professionally. I would recommend

I contacted Privateinvestigator for a family matter and was impressed with their rapid response and professionalism. Despite being expensive, their services were efficient and effective, providing us with the results we needed quickly. While not everyone had perfect experiences, my encounter with Laura and her team was positive, making them a company I would recommend. Overall, a reliable service with some room for improvement in communication. Four stars.

I used the services of PI recently. Firstly, I was extremely happy that they could assist so quickly and secondly, that they were able to obtain all the information I required. They are absolutely lovely on the telephone, from Marie at the start, then Laura to the finish. The PI provided updates along the way, via a WhatsApp group they set up. I also received a full report of the case. I would definitely use their services again and I would definitely recommend. Thank you very much!

Used Private Investigator before, and now need to trace a bad debtor, they traced the individual and also served a summons for me. The case went to court and the money was recovered, thank you for all your help! Professional service and polite helpful case manager.

Professional and reassuring experience at a difficult time. Would highly recommend.

This was a first for me, a family matter. I also made my first call at 6pm for surveillance from 8.00 am the following day. It happened! Laura and her team were professional, empathetic and very efficient. It was expensive but well worth it. They get results and quickly. I would not hesitate to recommend their services.

Laura and her team , were very professional, nothing was to much trouble, kept us updated on investigation, highly recommend

I actually called them from Canada to help my sister. They helped to prove everything we needed to help her get child maintenance, that her ex was working under the table. They responded fast, were extremely professional, and the technology they used was great. It wasn’t cheap but saved us quadruple what we spent in court fees, not to mention time. I would highly recommend them again.

Made contact again for a refund and asking for their complaints procedure. Their terms and conditions are commital from the instance you make payment. They say you can cancel but you are committed from the time of signing their contract as they start the investigation as soon as you put the phone down on them! This means that you lose your cancellation rights straight away. In reality, this company commits you to paying with no refund available and their ability to deliver results is very poor. Even though I challenged and asked for a response to the results I had found openly from Land Registry, no acknowledgement of this in their response to my complaint! They just keep sending me back to their terms and conditions.

Very rude people answering the phones. Called up to ask if they could help identify some people for us to do with a death of a family member. They said they cant. We asked why, in a nice way, just want to know why as we will be asking others, and no explanations given why they wont help just a very rude reply from two different people. One just hung up on us, the other was very sarcastic when we told them they should not speak to customers in that way. Very rude and unprofessional. Would not even give us their own name due to "data protection". Strange manner of dealing with customers if its a legit company.