Resolve Heating Plumbing and Gas Services provides efficient and quick service, with pleasant staff like Gary and Kirsty who are professional and helpful. They deal well with emergencies, arriving promptly to handle issues like leaks and boiler installations. The clear quotes and regular updates are a plus, although minor follow-up issues can occur. Communication could be improved, as sometimes it’s tough to get a response. Overall, a reliable choice but with some room for improvement, hence a balanced three-star rating.

After being let down by another gas engineer for my annual boiler service I contacted Mark after he was recommended through a business associate. He contacted me the following morning and managed to fit me in with an appointment a few days later. On the the day he called when he was on his way and arrived on time, was extremely tidy and fully explained the work being carried out, setting my mind at ease that the boiler would see us through another winter. I found his prices very reasonable and will definately be using his company in the future and recommending to him anyone else I know looking for a reliable and dependable plumbing and heating engineer.

Answer machine only. No messages answered. Have they gone bust?

Great service. Dale phoned me 30 minutes prior to arrival and was bang on time. The boiler service went smoothly. I would highly recommend this company!

Great service from beginning to end. Communication great, everything really clear. Highly recommended.

I unreservedly and wholeheartedly recommend Resolve Heating, Plumbing and Gas Services Ltd. They quickly and accurately diagnosed why my combi boiler (Ideal Logic + 30, 8 years old, expired heat exchanger, uneconomic to repair) was constantly losing pressure, needing new water daily to re-pressurise and keep the central heating working, as well as failing to produce hot water on demand. They also confirmed the result of a pressure test (“trace and access”, check your insurance) carried out by another firm which concluded there were no leaks in the central heating pipework/radiators and so the boiler must be faulty. Sounds straightforward but had I followed the advice of another heating engineer I’d have had my floors up to visually inspect that same pipework, so I’ve saved thousands avoided major household disruption. Resolve turned up on time, explained the work, supplied and fitted my new boiler, took the old one away and cleared up. No mess, no fuss, no bother. They kept in touch beforehand and stayed in touch afterwards. Their price was very reasonable indeed. Leave the tyre-kicking, head-shaking and empty promises to other firms. Resolve are how things should be. Bethany, Mark and Dale are reliable and trustworthy.

Incredibly quick - same day! service. Helpful, effective and clear.

Top class service

Brilliant customer service - Bethany was so helpful and efficient at getting the works booked in. Really happy with the works itself - very reasonably priced and great service with no jargon. Highly recommend this company!

There may be better heating and plumbing engineers than Pete and his assistant Devon. But I have yet to meet them.