Verified
Excellent service
Excellent service, next day delivery , 5 star , will definitely use again
Verified
Perfect
Quick delivery, many thanks
Verified
Very happy customer
Very happy with the product. in addition the delivery was ahead of schedule, i would recommend this organisation without hesitation,
Verified
Excellent choice of wines at reasonable…Excellent Customer Service
Excellent choice of wines at reasonable prices. Excellent customer service.
Verified
Received delivery
Received delivery, well packaged ,within 48 hours from placing the order. You can't complain about that
Verified
Fantastic service
Fantastic service. Great product
Verified
Excellent customer service
Ordered 8 bottles of Prosecco, found them for the best price at this website. Only 6 were delivered but customer service were excellent at responding quickly and refunding the 2 bottles that were missing. I would definitely buy from them again.
Verified
Super fast delivery
Super fast delivery. Thank you.
Verified
Happy with the service
Happy with the service. No problems and will use again
Verified
I ordered two bottles of Septima Malbec…
I ordered two bottles of Septima Malbec 2008(total £33.98) from Cellier via Amazon. Cellier sent vintage 2019(total19.98) instead. When I received the wine and emailed them to question this I was informed the 2008 vintage was not available and so, without asking me first, they had sent the 2019 vintage instead. When I complained it was not the wine I ordered and requested a refund of £14 which was the difference owing to me, they instead offered a refund of only ten per cent of the original cost ( 3.98). When I challenged them on this Cellier suggested the wine be returned but it had already been given as a birthday gift. I contacted Amazon who intervened on my behalf and immediately refunded £15.98 as a gesture of good will. Very poor customer service from Cellier who made no attempt to contact me with a sincere apology or offer an acceptable solution.