Great app love to use it never lets me down

Had I known that the pictures I was sending were going to only be copies of paper and not actual pictures I wouldn’t have waste my money!

I would not recommend Pigeonly At all! They put Extra charges on your Card! It ends up being Very Expensive! And they have A lot of Outages! Where you will not be able to get in touch with your Loved one for 1-2 days at a time. I have found GTL to be good and J Pay.

The. Ustomer support is useless. There is no chat. Nobody answers the calls. Nothing that I have sent through them as gotten to my husband. They don’t even have the correct address. I have cancelled yet they still keep charging my account. They need to be reported.

I was impressed how quickly they responded to my message and even happier that they actually gave me a 10 dollar credit to make up for all the postcards I had mailed back to myself... thanks everyone ...

Lately I been trying to get ahold of them online and says chat not available so sent email. I have been noticing money missing from account and come to find out that they are taking $$ out 2 sometimes 3 a month. I sent email with the screenshots. Thats $190.93 I want refunded ASAP.

If I can give zero stars I would. The company always has " technical issues" you are paying for a service that half the time is not working.You are also paying pigeonly and whatever the facility uses it is a rip off.

It did nothing it claimed to do. Even the inmates said it was a scam.

I wouldn’t recommend this to anyone. They have billed my account 3 to 4 times a month and have tried to contact customer service to be put on hold for hours or transferred to wrong person over and over again, I’ve used this one time and my son got transferred to unit and still getting billed tried to cancel my card and it’s not allowing me to cancel the card so looks like I’ll be getting a new bank card so it cannot keep being charged. Do not use this company!

Very bad experience with pigeonly! They were only suppose to charge me one time as a trial and then I would have to resign up after that, which I did not. They Continue to charge my account after ive called numerous times to cancel. You also are out on hold for at least 15 minutes only to be hung up on after they answer. It happens everytime you call! They always returned my pictures and some letters and didn't send them. I want results! Do Not use this service!