I gave it 3 stars as I was typing my heart felt message it wouldn't send and then it erased my message 3x. By the time it finally excepted my letter it was no longer what I wished to Express. Very frustrating.

Easy to use, convenient and fast

I love the price one time pay and send all the pictures and letters no extra payment and my love one request that all her pictures are sent through Pigeonly because she loves the quality of the pictures that they send l had to resend some because she wanted them in the best quality that she could get them in and when she is happy l am very happy. No complaints from her or me. I would recommend this way of communicating with your loved ones over any other way. And they let you know that it has been sent and when it is delivered to the prison and she lets me know how happy she is to received them and how nice they are.

My free Month never happened

I love this app! I am able to send pictures and letters all at once. My son receives his mail within days not weeks! Customer service is great and fixed my problem in a timely manner.

This is a great service! My only 2 issues is I cannot send letters everyday (my hubby and I are great communicators) and there is a limit on letters in spite of the statement that access is unlimited.

Love it! So convenient to send pics.

My daughter received her envelope within a few days with pictures but unfortunately the pictures were not my pictures that I had sent to her. They were of some strangers on a cruise along with the message stating that they were people from the cruise. So the wrong pictures and the wrong message were sent to my daughter. Very disappointed

Communication has not been easy!! Because of Covid 19, I haven't seen my son in person since 2019. During a conversation he expressed to me that he's forgotten how everyone looks. Being able to send pics thru your company has brought him just a little bit of happiness! Thank you so much!!

Amazing service! Truly appreciate what you guys are doing!