The whole experience was great. Stewart was extremely knowledgeable and helped us navigate through which SUV to choose as we really had no fixed idea. Both he and Olly made the experience hassle free from start to finish. It is the second time we have purchased from Wilson's and will recommend to others.

The Team at Wilson’s Trade team made getting our new Mini a good experience.Shane was great .No drawn out negotiations just to the point .All our concerns and worries answered and now we have a lovely clean mini .Thanks

Wonderful services. Was really looked after by Jacob and Andy. Fantastic experience and will highly recommend Nissan Wilson too friends and family.

Professional and knowledgeable staff. All questions answered clearly and well. Staff friendly and approachable. Good deal, great service.

Excellent service

I bought a brand new Renault Clio Techno Hybrid from Wilsons in January. The car has been making a high pitch whistling sound in 31 to 36 mph. It has been shown thrice to the dealer and the master technician has just concluded it is the normal noise for hybrids. I had gone on test drives with their sales director, sales executive and master technician. All of them acknowledged that the noise is present on my car but not on the top of the range Esprit Alpine trim. Both the cars have same powertrain and I was told at the time of sale that they would drive the same. But no explanation has been given why the noise is present in my car but not on Esprit Alpine Hybrid which was used as the demo car to place the order if it is a normal hybrid vehicle sound. I had requested to furnish technical explanation from Renault HQ technical team but no response. I have already emailed the Sales Director, Sales Executive and the Aftersales Manager but the emails are ignored. In addition, I am now experiencing a few electrical and braking issues. I have emailed 3 times to book an appointment but no response. I called the service centre but my call is not picked up. Overall, it has been a very stressful experience buying a new Renault car from them and dealing with a poor aftersales support. I feel like a ping pong between Renault UK customer service, the Wilsons Epsom sales team and the Wilsons Service Centre. Customers buy new car for better reliability and aftersales support. But both seem to be totally absent. Update (May 29) - I gave my full name and contact details as requested 6 days back. Yet no call from Wilsons to resolve this issue. Clearly there is no intent to reply to customer’s emails or phone calls. Update (4 June) - No contact from Wilsons yet. Not responding to emails, phone calls or request made through MyRenault app. Seems they only have a marketing department but no customer complaint handling department.

Lucy is amazing!!!

Very polite and helpful

The staff were really friendly and very helpful. Very informative about the cars and helped me choose the car for me. Dagmar and Latte were a great team to work with and kept me informed at each stage of the process. The collection of my car and handover was superb. Would highly recommend a visit to this dealership.

Really caring and the communication was perfect! Fantastic service!