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Good experience - Salesperson was very informative and…
Salesperson was very informative and had good knowledge. Took 2 cars for a test drive and ended up purchasing one of them. It was a good experience.
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Car purchase 2023
Great service really smooth and efficient Thanks courtney and sophie both extremely helpful
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Great customer service from Rhys for…
Great customer service from Rhys for all the help he gave me through the process of trading my car in made the process very easy and thank you to nick as well for great communication when needed :)
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The only reason we are buying a car…
The only reason we are buying a car from Nissan other than quality is JACOB K .
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Easy Process and great team
Easy process whilst part exchanging our vehicle. Mick and the team made the process simple and effective, from day 1 to pick up. Thanks for the great service.
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Ali was very personable and helpful.
Ali was very personable and helpful.
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Time wasters
Drove all the way from Southend Essex to view 2 Teslas advertised on their website as available to be told we can't view them as the directors both have them for personal use. Was then told to come back on a week day when they are more likely to be around, which we can't do due to work. Slow hand clap to the Wilson directors concerned. You just lost a 57k sale.
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Honest and trustworthy - great experience!
I recently bought from the Hyundai dealership and the service from beginning to end was excellent. We were welcomed quickly and, despite not having a pre-booked appointment, I was able to view and test drive two cars within an hour of my arrival! The test drive itself was long enough to get a real feel for each car, and I was able to drive one straight after the other in order to compare them. All of the cars were spectacularly presented and well cared for. Joe was patient, extremely knowledgeable and incredibly polite, and supported me with deciding between two cars without any pushy sales pitches. I really appreciated the time he took to compare the two cars (even down to very fine details) to ensure I was making the right choice. Everything was explained clearly to me and the car was in perfect condition when I picked it up. My family have bought from Wilsons many times in the past, and I would not hesitate to recommend them to others.
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Bad experience at service centre
Unfortunately I feel compelled to leave a bad review despite recieving for service initially. After buying a 22 plate Guilia , I had a warning light on the dash saying you check sidelight. After consulting a friend who is a mechanic he said there was condensation visible in the light and that it likely hadn't been sealed properly. Unfortunately, before the inspection at Wilson's, I returned to my car to see there was slight damage to bumper on the OPPOSITE side to the problem light, a small crack where someone had likely reversed out of a parking bay into it. I was told because of this they would not do it under warranty, despite me communicating at the check in that this had happened after the problem - which is very clearly due to visible condensation - had occurred. Subsequently I am having to claim on the insurance to get the work done. The fact that the damage was on the opposite side and the fact that I reported the issue before the indecent of the cracked bumper occured compels me to leave the negative review
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This is for the service centre
This is for the service centre, had an MOT and service done, very professional and reasonable cost