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Peter Lihou

10 October 2023, 18:42

  • 1 Review
  • GB

Verified

Missed delivery date twice & no contact

The last time they delivered they didn't supply the amount ordered (there was plenty of room in the tank). This time they missed 2 promised delivery dates (the 2nd after I phoned them to say they'd missed the 1st) and didn't even reschedule or contact us. We won't rely on them again.

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Mrs. Janet

27 June 2023, 19:24

  • 1 Review
  • GB

Verified

Excellent and speedy response

Excellent and speedy response when I contacted the company regarding water in my oil tank. Within an hour I had confirmation that someone would come out the next morning and sort the problem. Next morning the oil tank was emptied, cleaned and refilled in one and a half hours. Thank you to everyone involved. Great service.

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Helen

23 February 2023, 01:31

  • 1 Review
  • GB

Verified

Reasonable price and efficient service

Reasonable price and efficient service. Person who answered phone was really pleasant and courteous

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Maria Richardson

14 January 2023, 23:32

  • 1 Review
  • GB

Verified

Great

Responsive, helpful, best price available for heating oil and delivered as promised

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IH Cornwall

11 January 2023, 01:13

  • 1 Review
  • GB

Verified

Our oil tank sprung a leak

Our oil tank sprung a leak. I called my own oil supplier who couldn't help.Panic ! Called Moorland Fuels at 5.00pm on a Friday evening just before Christmas, they were out within the hour and pumped out 900 litres from my tank into an emergency tank and within the week had fitted a new tank. Great company who go the extra mile.

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Ray from

12 October 2022, 04:28

  • 1 Review
  • GB

Verified

Like Ninjas....

Delivered on day they said they would. I left the tank unlocked and they came, filled and went without me even noticing...perfect service!!

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Philip Weeks

05 April 2022, 01:49

  • 1 Review
  • GB

Verified

Brilliant service as always!

Brilliant service as always!

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Julian Sapietis

29 March 2022, 12:57

  • 1 Review
  • GB

Verified

Good company

Turned up on time,very polite and helpful.Will definitely use them again

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Ted Coryton

25 March 2022, 02:58

  • 1 Review
  • GB

Verified

Timely fdelivery at a good price

Timely fdelivery at a good price. A very pleasant company to deal with with personal service.

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Peter

17 March 2022, 23:25

  • 1 Review
  • GB

Verified

A Moorland Fuel lorry damages our wall and leaves the scene

A Moorland Fuel lorry knocked down part of our garden wall on a lane by our house - this was witnessed by our 2 neighbours. The driver refused to leave any details The response from Simon Turner their operations director is this " Unfortunately, the issue is with a stretch of wall on a public highway. I can only report back my findings and as we have no way to confirm the eye witness statements, the best I can do is refer you to Devon Highways to report the issue with the wall to them." Amazing lack of taking responsibility for a local company - think twice before ordering if this is their attitude