Verified
Excellent service 2nd purchase
Excellent service 2nd purchase
Verified
Tech support very good
Helped with technical queries to ensure I ordered the right equipment and install would be a success.
Verified
Back up needs to improve.
Back up hasn’t been good, takes ages to get a response, I’ve now fitted the manifold and it has a leak from one of the valves. Still waiting for a response. Also, I didn’t receive an installation manual. Initially service was good, but once you’ve paid up, things go downhill.
Verified
Thank you Anais
Title: Anticipating a Positive Experience with TheUnderfloorHeatingStore I'm currently in the process of considering a purchase from TheUnderfloorHeatingStore, and my initial interactions with their website and assistant Anais have been promising. The website's user-friendly layout and detailed product descriptions make it easy to navigate and understand the available options. Anais, the knowledgeable assistant, patiently addressed my inquiries, displaying expertise in underfloor heating systems. Anais had made me enjoyy a smooth and informed buying experience. I'm optimistic about the quality of their products and the level of customer service based on my initial interactions.
Verified
Eccellente
Eccellente
Verified
How to set the thermostat to manual!
I rapidly received intelligent practical advice that helped me use an otherwise sophisticated device in a scenario where the key for the users was simplicity
Verified
Fast and very helpful
Fast and very helpful. Very knowledgeable on products. Great !
Verified
Great product and fast delivery.
Great product and fast delivery.
Verified
Top service
Ordered, delivered really quick and hassle free. Great service
Verified
Very fast delivery and good value
Very fast delivery and good value