Have an issue with a heating mat, got onto online chatand was answered straight away, and was given advice on how to move forward quickly. 👍

Quick delivery, simple ordering

The online experience is excellent, you have access to as much information as you require with the added option of contacting their sales team directly and the items are packed well for delivery

Purchased a new wireless thermostat to replace a 13 year old one. One of features advertised was a power consumption mode,but after installation I was told it had been discontinued. Disappointing as this was one of the features that attracted me to the stat.

Quick delivery and excellent customer service. I placed an order for a large amount of underfloor heating boards in a weekend, and then realised on Monday that I needed to change the board thickness. I called up, got through quickly and had my order amended straight away. Best thing is that delivery wasn’t delayed by my change, and the package still arrived within the same time. Competitive on price too!

Good delivery and clear instructions.

Great price, great fast service, great delivery. Can easily recommend.

I purchased what was described as a 'kit' and the picture included the parts to that kit. What I received was just the ufh mat, with nothing else. Delayed my job and I'm not happy! This was not to do with ordering the wrong item, the option I selected was described as a kit, and the picture clearly shows a kit. Please update your website to accurately reflect what is being supplied!

Dilivary was quick, and the product was exactly what I needed for the job in hand,thanks.

Very good value,