I placed an order on the 13th of November. It still hasn't been dispatched. No updates, no communication. They don't answer emails. I've now opened a case with PayPal to get a refund. I've had to use a different company to receive some waterless shampoo, which have dispatched the same day as purchased. This will be the first & last time of using this company. Trying to care for 2 disabled adults, I don't have the time to keep chasing people to send me something we really needed.

I bought tge waterless shampoo and tried it today Urgh it’s horrible. It’s left my hair thick and sticky. I wished I hadn’t used it now as my hair was ok but now I’m going to have to wash it properly and as I’m disabled this is so difficult I used it as instructions said, the only thing I didn’t do was towel dry it as it wasn’t that wet

Paid for product, waited weeks no delivery contacted them, transpired they sent the product to the wrong address. They stated then they would send another, nothing ever received, sent countless emails no response, ripped me off, took my money and got nothing in return, do not use this company. My order number was 12074

Excellent range of personal hygiene products at a good price, the waterless shampoo is well loved by our son who has sensory processing disorder and doesn't tolerate water on his head, it's also great for anyone with dreadlocks to avoid hours of drying time. We also have the bubble tube and cuddle ball which are both great for stress relief. Fantastic communication with the company whenever there was a delay in dispatch.

Have yet to use all the products ordered, but the shampoo is an absolute godsend - no more stressful nights before school. There was a small issue with the order but Chloe had it sorted in minutes, brilliant service!

Finding the waterless products have been a life changer in our house, my daughter has ASD and sensory issues and bathing became an absolute nightmare...these products just tpok a lot of the anxiety and pressure out of the situation. The products are great and easy to use, promoting independence too. The website is great, customer service is extremely helpful and offer great advice too. I have recommended to lots of my friends.

Speedy service, products look good, havnt had opportunity to use them yet.

A really great product for those days I am unable to shower or wash my hair. Easy to use. Only downside is the scent is a bit sting for someone who has sensory issues. Won't put me off usjng it again however.

The waterless shampoo is excellent. Whilst my 8 year old with ASD was playing, I was able to wash his hair, towel it and comb with absolutely zero fuss! He went out looking smarter than he has in months! He doesn't usually mind a bath after some persuasion but hates getting his hair wet. The water spray bottle for a little daily tidy up is also impossible now, but this gentle foam will be a total game changer. As someone who sometimes runs long distance races, I'm going to treat myself to the waterless bodywash so I can be clean and fresh for my journey home. Great product.

Great item , although had tiny spillage in packaging and wet on lid of one of the bottles. This must have been a tiny error by the packer