You provided exactly what you quoted, no more, no less. We did have a concern while there an did send an email to the Toronto office but never did get a response. We ended up whatsapping the local contact in Manila but that was inconclusive so in the end just decided to screw it and go with the flow. It worked out.

My wife and I recently retured from a trip to Tahiti and Bora Bora. Natasa and her teams assitance with flights, transfers, and accomodations was very helpful. We had a slight hiccup with the transfers in Tahiti that was resolved quickly without me having to get involved which was very nice. I would gladly reccomend goways services to other travellers.

Hotels were good a couple were exceptional. Drivers were on time and very professional and personable. Some of the tour information was misleading as we missed one due to ambiguous instructions as well as no confirmation numbers were supplied for other tours. This was our first experience with Goway and we were not impressed.

Gina Dorey did a great job organizing our trip to South Africa and Botswana. We didn't have to be concerned about anything as all pickups and transfers were arranged and on schedule. The substitute lodge suggested for our Karongwe safari suggested by Gina was excellent. We have used Goway before and likely will be calling them again soon.

That everything, including transportation was taken care of. Most of the tour guides were excellent but one needs attention. He was rushing us, rude and clearly not interested in English speaking clients. He made one of our tours very undesirable. In addition, one hotel was in the middle of no where without dinner options other than the hotel. The hotel food was terrible and we were there for two nights.

The tours and pickup elements made it easy. The hotel resort locations were all amazing. Sometimes the travel between felt like a lot because the itinerary didn’t tell us how long each element of the trip was expected to take (eg, pickup time at hotel 10:30 AM but we had no idea if it was a 1 hour or 3 hour trip from there)

Keren Samuel, Goway group specialist, did a fabulous job of tailoring and planning a trip to Dubai & the Maldives. She met my budget and timeframe. Keren is always responsive to all my questions and revisions and kept me updated right up to my departure. The excursions and local travels were well coordinated and planned and was seamless. My group is still raving about the amazing time we had in Dubai and the Maldives. Goway is my #1 tour agency.

The Safari's located at the Safari Club and Makalali game reserve was amazing. The Commodore hotel located in Cape Town was assessable to the waterfront with a large variety of restaurants and shops. The Victoria Falls restaurant was breath taking at its location. The Boma dinner and drum show was very nice but it need to come with some kind of warning. If you have Respiratory health issues the Boma may not be a wise to attend. The burning of coal or wood? was very intense. The entry to Zimbabwe was cash only of $30 for US no other option. The shop keepers Zimbabwe, preferred US Currency in cash. Thank you Angela.

What started as a bucket list trip, ended with so many Ah-mazing moments. Jessica Scott did wonderful finding excursions for us that fit our desires and goals. We had a few hiccups along the way but Goway was there to assist. Highly recommend Jessica for travel needs. We'll be utilizing her in the future.

Harpreet Litt was amazing and she helped us plan our dream Japan vacation. We spent two weeks traveling Japan and she incorporated all of our requests into the trip; everything from Sumo wrestling match, food tours, cooking classes, relaxing stays at the Onsens, excursions to all the famous landmarks and temples we requested! She was simply amazing. This was our first time using Goway travel and we are already planning our next trip with them. They thought of everything and we loved how easy it was to access our itinerary and travel passes. The guides were knowledgeable, friendly and wonderful! Japan is beautiful and the people are so kind and welcoming. We are already planning to go back.