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M

17 August 2022, 19:24

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Thank you for helping us through this…

Thank you for helping us through this hell of a time, extremely professional & compassionate. Thank you for freeing my boy from pain. He’s home where he belongs. Thank you so much

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Elaine Cordingley

13 August 2022, 20:00

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Our little doggie Hetty was born on the…

Our little doggie Hetty was born on the 19/04/2012 she was a beautiful Pug dog well should call her our girl really because she was treated like our daughter we loved the bones of her we had her at the vets a couple of times with her breathing as anyone knows they do suffer with breathing problems and she was well looked after there the advice they gave us was very good we even took Hetty on holiday with us she loved our caravan and enjoyed going with us and that’s where she took poorly last so we took her to vets 4 pets in Southport where they gave her an injection to keep her comfortable till we could get her to Vets Now in bury old road but before we actually got there she passed away in the car we was only 6 minuets away and she passed away vets now tried to resuscitate her but they couldn’t bring her back we was given time with her to say our goodbyes and given leaflets because we wanted her Ashes and we chose Legacy pets Cremation Services we would like to say a big thank you to everyone at Legacy pets for there compassion and care for looking after our Hetty and I especially want to say thank you to Josh and Michael and everyone at Legacy pets Cremation Servies

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raymond greenall

13 August 2022, 08:32

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Truly the best in the business.

Our dog Monty (a shih tzu who was 15) was terminally ill. When I say he was our dog I mean he was our son... He had been suffering from an enlarged heart for nearly 3 years and after being given 12 months to live by the vets, (he proved them wrong) he recently started suffering from heart failure and seizures and we knew it was time to make that horrible decision that you have to make, I looked around on the internet and found legacy pets cremation services who provided the most fantastic and utterly amazing service. When I phoned I spoke to John he was completely caring and understanding of what had happened and even though I was blubbing on the phone he was so patient and understanding as to what had happened and what needed to be done he explained clearly to me everything that needed to be done and 2 days later a vet came to our house and we said goodbye to our beautiful lad in his home surroundings... it couldn't have been nicer... 10-minutes later legacy's van arrived and after a lovely chat with Chris the driver he took our son away to be cremated. Forty eight hours later we have our beautiful boy back with us and cannot be more pleased with the service we received. God bless all of you that work there especially John, Chris, and Claire, and thank you for all you have done for our beautiful son Monty.🌈💔

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Helen

13 August 2022, 02:29

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From the start they seemed an excellent amazing service highly recommended them …

From the start they seemed an excellent service , spoke on the phone firstly , nicely & respective chat , came quickly , in uniform , asked about her chatted , explained everything n packages for Ruby ( chose metal urn ) , the procedure s n that our pets are kept cool n attended too ( on padded blanket & Pillows until the cremation . Taken to the van where he lay her down n put pillow under her head ( so sweet ) , the ladies at the Center where I collected her from equally as well presented n lovely, guided me through everything, well presented in beautiful bronzed urn candle & viles of her hair ; all in a beautiful strong purple bag ( she was quite heavy even in the urn😊🐾

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Lauren

13 August 2022, 00:03

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  • GB

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Bob’s Send Off <3

During an extremely difficult time Legacy Pets we’re professional, reassuring, empathetic and kind. They talked us through exactly what would happen with Bob whilst he was in their care, spoke about options and made us feel at ease As ease as we could be. They delivered Bob to us just 2 days after and worked around my working hours. The packaging itself was professional, and inside there was Bob’s ashes in a Mahogany box with the engraving we asked for. A framed and personalised paw print, 2 copies of 3 other paw prints (+£20 but 100% worth it in my opinion), a vanilla scented candle and a certificate in a wax sealed envelope. Couldn’t ask for a better service during this horrible time. Couldn’t recommend more! Thank You, LW

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dwavy dan

04 August 2022, 02:38

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I Hardly Ever Leave Reviews But..

The service that Legacy Pets provide is absolutely amazing, I couldn’t recommend this service more to anybody who is looking for the best aftercare for your pet when they pass away. My last goodbyes helped me feel a lot more at ease seeing her rested looking comfortable and peaceful As she passed away in my arms on the way to emergency I thought that I wouldn’t of been able to see her again… The quality from legacy pets was consistently top notch from when they picked up my beloved pet to when I got her ashes back. Everything is clean, tidy and stylish.. The Legacy packaging And presentation is very excellent. I just want to say a MASSIVE Thank You & that I’m so grateful and appreciate the founders of Legacy Pets and All of the staff who work at Legacy Pets. Much appreciation and love to everyone who looked after and cared for My Topcat Panda Thanks again

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Tim Blackmore

02 August 2022, 05:41

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Our little boys final journey

Legacy made our little boys final journey pass with care and compassion. Chris was great and his caring nature helped immensely on this most difficult day of our lives. The momentoes we received in rememberance are perfect.

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paul graham

26 July 2022, 01:03

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We cannot thank Karen and her staff…

We cannot thank Karen and her staff enough for the care , love & empathy shown to us and our beautiful little man Casper. Every aspect exceeded our expectations from the time we dropped our boy off to receiving him back in to our home. We are totally overwhelmed. Thank you. XXX

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matthewpeteroneill

07 July 2022, 07:54

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Hi folks

Hi folks, it's Mat and Sophie here - we just wanted to say a huge thank you for the gentle, kind and comforting way you came to the aid of our beloved Nala over the last couple of days. A heartbreakingly sudden case of kidney failure forced us to end her suffering and we could never have imagined the kind of compassion we would received from your group. The fact that this is a family run business really shows, and every single person we met along the way was so sweet and understanding at this hugely difficult time. Thank you Ann, for such comforting gentility in shepherding our Nala over the bridge. Chris, for your kindness during collection and for ensuring the process and final arrangements were perfect, and finally Jade for your unbelievable generosity when it was time for Nala to return home. We'll never forget what you all did for us and for her, and we wouldn't hesitate in recommending you in the future. Thank you for allowing us to say goodbye in a place she loved all her life, instead of a strange place full of unfamiliar and fearful sights and smells. It really makes a difference and you guys should be immensely proud of the heart-rending work you do every day. With love and thanks, Mat & Sophie xx

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Kelly

28 June 2022, 23:11

  • 1 Review
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Excellent Service & Amazing Team

As a family we are heartbroken at the loss of our beautiful girl Sophie on 18.06.22. We can not thank Legacy Pets enough, they made an extremely heartbreaking day that bit easier with their compassion & support. Chris treated our beautiful girl with such care & dignity. Sophie deserved nothing but the best, Chris & Legacy gave her just that. We also want to thank Harry & Karen, I was very emotional when I called but speaking to them once our girl was in their care gave us comfort, especially when Karen said she would go & get a coffee, sit with Sophie & tell her how much we all love her. It gives us so much comfort knowing that our beautiful girl was so well looked after whilst she was in the care of Legacy Pets. We really can not thank you enough! Kelly, Neil & Harry xx