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Mano Fustes

03 November 2023, 05:27

  • 1 Review
  • AU

Verified

Too many delays

I ordered the panopy on 29th of September, to be fitted at my home address, although this was more expensive, I thought it would be easier. I got a message to say it was delivered to the installer on the 12th of October and I would be contacted with an installation date. I didn’t hear anything for a week so I decided to chased it up. I was told that the hoist that they use to lift the canopy into place was allegedly broken and I would have to take the vehicle to a workshop to be fitted, I would be contacted with the details. Another 4 days went by and no one contacted me so again I had to chase it up. I was given the details as to where to take the vehicle for fitting and would be contacted by them. A few more days went by and again no one contacted me. I chased it again and finally managed to get an appointment for the 1st of November so all and all over a month to get it done and a lot of stress. Yes, the product is great but EGR are not very good at keeping their customers informed or apologising in any way for all the delays and stress they’ve caused.

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Garry Carter

28 October 2023, 04:35

  • 1 Review
  • AU

Verified

Ordered replacement keys for canopy…

Ordered replacement keys for canopy fast delivery worked without by issues and good communication from the company.

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Matt Bensley

27 October 2023, 14:43

  • 1 Review
  • AU

Verified

Good communication and friendly…

Good communication and friendly pleasure to deal with.

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Darren Aherne

24 October 2023, 22:58

  • 1 Review
  • AU

Verified

Quick delivery time and easy to install

Quick delivery time and easy to install

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Matt Hopf

23 October 2023, 13:11

  • 1 Review
  • AU

Verified

1st time customer. 10/10

Easy ordering process. Good communication from seller. Quick delivery and most of all, the parts ordered where as described and of top quality. Easy to follow instructions for installation.

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Eamonn Lynch

17 October 2023, 12:27

  • 1 Review
  • AU

Verified

Very easy to get online and order

Very easy to get online and order the keys that we needed. It arrived the next day.

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Andy Zak

17 October 2023, 11:27

  • 1 Review
  • AU

Verified

Super easy online ordering and payment…

Super easy online ordering and payment process, backed up by friendly customer service to ensure you are getting the products you want for your vehicle!

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Philip

17 October 2023, 10:58

  • 1 Review
  • AU

Verified

From the second I called EGR they were very helpful and delivered the product in no time at all.Very professional in the packaging also..I would recommend them to anyone wanting there automotive produ

From the second I call

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Darren K

13 October 2023, 06:35

  • 1 Review
  • AU

Verified

Went beyond normal service to have my…

Went beyond normal service to have my purchase delivered... As my delivery point is out of the ordinary...

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Rob

10 October 2023, 13:49

  • 1 Review
  • AU

Verified

Canopy vent

Delivery was very fast. Clear concise installation instructions made it easy to fit.