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customer

15 July 2024, 04:28

  • 1 Review
  • GB

Verified

Never received my bed and having to…

Never received my bed and having to sleep on the floor as they keep saying work with us when I asked for my money back. Not impressed at all and definitely wouldn’t recommend them to anyone.

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Elizabeth Leah

13 July 2024, 16:18

  • 2 Reviews
  • GB

Verified

Coolbeds have rectified the problem very promptly

Unfortunately, you sent only one pack of bedhead bolts (M8 * 90mm) , when I had ordered and paid for two. I have written to you to print this out and asked for speedy delivery of the 2nd set but have not yet had a reply from you UPDATE You have rectified the problem very promptly and thankyou

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Mark Lund

07 July 2024, 00:28

  • 2 Reviews
  • GB

Verified

Great Product

Great product delivered well with in the times given and very friendly and helpful delivery men. Highly recommended

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MRS BLIGNAUT

22 June 2024, 13:10

  • 1 Review
  • GB

Verified

Easy to use the app and ordering…

Easy to use the app and ordering system, communication quick and consistent even when the delivery van broke down it was communicated straight away. The bed itself is lovely, unfortunately just one scuff on one of the bases & corner of the headboard (very small) but overall it’s lovely.

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Imma Totaro

13 June 2024, 02:00

  • 1 Review
  • GB

Verified

headboard

The delivery was fast and is the only one having what I was looking for . Thanks

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Mr Abdul

12 June 2024, 21:45

  • 1 Review
  • GB

Verified

Good Customer Service and Reliable…

Good Customer Service and Reliable products

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Margaret Lytham

05 June 2024, 18:17

  • 1 Review
  • GB

Verified

Our delivery arrived in good time

Our delivery arrived in good time , and was delivered into the room . I couldn't find the feet for the bed . However they were inside the Ottoman ! Cool beds were great , they were just going to post out a set ,Instantly ,No Hastle . No need though it was my fault not looking properly . Very happy with the bed !

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Linsey Mason

13 May 2024, 22:32

  • 1 Review
  • GB

Verified

Awful company.

Awful Company to deal with. Ordered and divan ottoman double bed and heard nothing about delivery. It was impossible to get hold of anyone by phone and the emails most of the time were ignored. When I did get a reply it was the same reply over and over again of the delivery drivers will contact you within 1-2 days of deliver. After waiting for 2 weeks (I was moving house the week after) I again tried to contact them but got the same reponse (copy & past used well). I stated that I was done waiting and will be cancelling the order. They finally gave me the name of the courier so rang them, they were helpful and when I explained what had happened the chap laughed and said the owner was in sri lanka so nothing was coming from that particular company. I put this to their customer service and low and behold I got the same copy & paste answer. Luckily as I'd ordered via Amazon I was able to get a refund and used a different company who were amazing.

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N Awais

09 May 2024, 01:15

  • 1 Review
  • GB

Verified

Yet to receive delivery

Yet to receive delivery. Contacted several times but no reply. Will not be using again.

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Marcia Bevan

03 May 2024, 00:01

  • 1 Review
  • GB

Verified

Not happy at all 4 day for 2 screws

Not happy at all 4 day for 2 screws