Verified
Amazing delivery drivers
Amazing experience, the drivers Christian and Mario were absolutely outstanding- far better than other furniture companies I've bought from. Brilliant service from them both.
Verified
Excellent Service
Amazing service from all the team at My Furniture, extremely appreciative at the ease of the buying experience and would 100% purchase from again. Many Thanks
Verified
Great service & furniture
Great service & furniture
Verified
I rectify my opinion
I rectify my assessment because they immediately called me by phone and sent me the order confirmation email and the tracking number. That makes me completely calm and I appreciate the kindness of the speed of their response as well as the lady who helped me.
Verified
Service was brilliant but the heated…
Service was brilliant but the heated throw took quite a time to fully warm up. And the lead that you plugged is short in length. But the throw is good quality made.
Verified
All came good in the end!
Ordering the item was simple and I received a prompt acknowledgement. This promised that I should not worry and I would hear more about delivery in a few days. Surprise, surprise - I have heard nothing further to date, 16 November. Placed the order, paid the money and nothing. Not impressive to say the least. I don't mind waiting a long time for delivery if that is what it takes but just tell me please! Update - 22 November 2024 Thank you for the eventual prompt delivery of a beautiful armchair, as ordered, brought by two very helpful delivery men! Well done and thank you for getting it right in the end. May I just add that perhaps look to re-do your advertising so that it does not promise that there is 'no need to do anything else'. This because the promised contact did not happen until I chased it. The delight in receiving a beautiful product made it all worthwhile!
Verified
Seamless delivery and good south people…
Seamless delivery and good south people made it so easy to purchase from you guys
Verified
Top service from start to finish
Dining table was exactly what I was looking for, finish matched my six chairs. 3 months interest free credit was welcomed. Communication by email then the drivers was first class. Took me over an hour to assemble it but I am out of practice. Very happy with the whole experience, will shop with My Furniture UK again. 😊👍
Verified
Excellent service from start to finish
Excellent service from start to finish Was also happy with my very quick delivery
Verified
Great company not so great delivery experience.
I guess I could have given 4 stars as the delivery experience was not good but the company were very prompt and efficient at dealing with my issues. AIT Panther like to send multiple emails and texts keeping you informed regarding your time slot. I was given a slot of 7:45 - 9:45 the night before so made plans for the afternoon. I got a phone call saying they were 50 minutes away, then a text saying there was an issue and my item was being loaded on to an emergency vehicle and they couldn't tell me what time it would be delivered. As I'd made plans I rescheduled the delivery for another day only for the whole process to repeat itself eventually arriving 6 hours late. I'm pleased with my purchase though.